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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate ST1000DM003 data rescue

April 6th, 2015, 2:33

Hello. I'm trying to rescue data from a Seagate ST1000DM003, control board 100664987 Rev a. The problem began with apparent sectors lost, later with no HDD detection by the BIOS, and with this sound inside:

http://datacent.com/hard_drive_sounds.php, line "Seagate desktop drive with bad heads slowly clicks and beeps on spin up".

I connected hdd serial port with this results:

Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame EC40 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame E840 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E980 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 7840 0008 0000 0000 0000 F07F 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE0 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E8C0 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0000

Both, serial response and sounds, match with i have read in several forums and sites: bad heads. But also i testing continuity between PCB's
motor pads and GND, and i found short. This short no appears whenever. Sometimes yes, sometimes no.
I'm pretty confused. Please help.
Thank you.

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 8:27

Bad Head's.

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 11:17

Bad heads, possibly media damage.

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 11:31

Agreed, and even if you change the heads, good chance it still won't work for you. Maybe if you change them 3-4 times you might get it to work. Or you might just wast $1000 in donor drives and end up empty handed. Unfortunately with that model, it's a likely scenario.

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 12:08

Ok, hdd RIP.
But, what do you mean by change heads 3-4 times?

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 13:29

Chuy wrote:Ok, hdd RIP.
But, what do you mean by change heads 3-4 times?


He means, they often suffer from media damage when heads fail, so new heads get killed pretty quickly so you spend up replacing them 3-4 times, often without a decent result.

Total crap drives, in fact I know some DR firms actively refusing to accept Seagate DM drives for recovery at all :-(

Although its generally DM001 that are more troublesome.

Re: Seagate ST1000DM003 data rescue

April 6th, 2015, 14:14

Ok. As I said earlier, HDD RIP.
Without more, thank you all for your contributions.

Re: Seagate ST1000DM003 data rescue

May 4th, 2015, 15:38

I have a similar drive which is a ST3000Dm001.
It was clicking due bad heads and would shut down. The heads were replaced and it no longer clicks or shuts down. It stays spinning but gives a similar terminal output as above but with "Sim Error-Remaining in BootFW. Perform a double download without a power cycle" at the end.

Does this drive stand a chance of having a better outcome than the op at this point?

Re: Seagate ST1000DM003 data rescue

May 12th, 2015, 12:22

nope .. these are worse kind
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