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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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SAS Drive Cleanroom Recovery

June 3rd, 2015, 18:49

I am in need of help with a Dell (Seagate) SAS drive. Part of a RAID. I have the other drives imaged but I don't have either SAS DDI or SAS PC3000 for this work. USA based of possible. Please PM.

Re: SAS Drive Cleanroom Recovery

June 3rd, 2015, 20:12

I can only think of Dmitri, and he is not from USA :/

USA based I believe data-medics has experience in raid recoveries.

Re: SAS Drive Cleanroom Recovery

June 3rd, 2015, 20:22

DRUG wrote:I can only think of Dmitri, and he is not from USA :/
USA based I believe data-medics has experience in raid recoveries.

Indeed Dmitri is looking at a complex RAID for me now :-). I have images of all the other drives and a reasonable amount of experience at RAID recoveries, so its not really a RAID question more clean room recovery of a SAS drive. Thanks.

Re: SAS Drive Cleanroom Recovery

June 4th, 2015, 22:31

We can probably assist.

Jon

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 4:13

i do not untherstand.
what is the problems with not clonned SAS drive?

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 10:48

hhddrec wrote:i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:12

DRUG wrote:I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet :)

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:18

ddrecovery wrote:
hhddrec wrote:i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.


Sounds Good?

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:25

hhddrec wrote:
ddrecovery wrote:
hhddrec wrote:i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.


Sounds Good?

It clicks three times but stays spinning so there is hope, but I think a PC3000 SAS is needed.

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:28

Dmitri wrote:
DRUG wrote:I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet :)

Perhaps you want to move to Canada, instead? ;)

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:32

I think FW problems. i think i can help but not in USA and not In canada

speak with Luke, he is on Canada

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 11:35

lcoughey wrote:
Dmitri wrote:
DRUG wrote:I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet :)

Perhaps you want to move to Canada, instead? ;)

No I think it will have to be Alaska, because apparently you can see Russia from there......

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 12:08

I don't have any firmware tools for SAS drives unfortunately so I can't help there. RAID rebuilding on the other hand, I can certainly help with (as long as it isn't another X-RAID2 nightmare like I had earlier this week). :D

SAS Hard Drive Recovery

June 5th, 2015, 14:25

ddrecovery wrote:It clicks three times but stays spinning

That's not the best symptom, I'm afraid.
Most likely servo wedge and/or heads issue.

The most appropriate way to proceed with this recovery is to send TEST UNIT READY command.
If status is SENSE 2-04-00, then chances are 90% that the drive is dead.

I'd also look at the front/back photos of the drive (over PM if necessary), but SENSE-code is a more precise indication.

Re: SAS Hard Drive Recovery

June 5th, 2015, 14:30

Dmitri wrote:
ddrecovery wrote:It clicks three times but stays spinning

That's not the best symptom, I'm afraid.
Most likely servo wedge and/or heads issue.

The most appropriate way to proceed with this recovery is to send TEST UNIT READY command.
If status is SENSE 2-04-00, then chances are 90% that the drive is dead.

I'd also look at the front/back photos of the drive (over PM if necessary), but SENSE-code is a more precise indication.

How should the sense code be sent to the drive?

SAS Data Recovery

June 5th, 2015, 14:43

This SCSI command is standard, so it can be sent using just software.
I believe the most well-known one is sg3_utils. There's also something like SCSI Toolbox for Windows, but I have never used it myself, so even the name can be incorrect.
Probably some other tool(-s) are available, but I'm unaware of them, as do not keep an eye on this part of the market.

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 14:48

If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 14:55

lcoughey wrote:If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

Difficult with an 8xRAID0 :shock:

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 14:59

ddrecovery wrote:
lcoughey wrote:If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

Difficult with an 8xRAID0 :shock:

Yuck. I guess someone wasn't thinking when they setup that RAID, where they?

Re: SAS Drive Cleanroom Recovery

June 5th, 2015, 15:12

lcoughey wrote:Yuck. I guess someone wasn't thinking when they setup that RAID, where they?

An understatement I think. The IT company who gave me this RAID said they spoke to the CTO and he said (and I quote). "We originally set the server up as a RAID 5, but it somehow rolled back to a RAID 0......."
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