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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsword

July 23rd, 2015, 5:38

My passport Ultra 1 TB (WD10JMVW-11AJGS2) SED with Password set

SITUATION:
As per client he has set the access password using WD UNLOCKER and the disk was working fine till the day it failed

SYMPTOMS AFTER FAILURE:
When this HDD is connected it does allow to access the WD UNLOCKER partition but when you run the UNLOCK Utility it says the drive is not locked so is the access to data area blocked.

ACTIONS :
I have converted this drive to standard SATA unblocked the SA access as its a SED using PC3K. Drives comes ready without any glitches. When i decrypt the data using PC3K it does find a key but when i am decrypting it with that it comes garbled / incorrect.
All the sectors are perfectly being read. there are no errors in the drive.
Anyone wants to take a look ?
Is there a missing link ?

Re: My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsw

August 19th, 2015, 0:54

Possibly somebody played with the KEY.
I am not an expert but what i understand is that the KEY does take Password into account.

Re: My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsw

August 19th, 2015, 8:41

ROb wrote:My passport Ultra 1 TB (WD10JMVW-11AJGS2) SED with Password set

ACTIONS :
I have converted this drive to standard SATA unblocked the SA access as its a SED using PC3K. Drives comes ready without any glitches. When i decrypt the data using PC3K it does find a key but when i am decrypting it with that it comes garbled / incorrect.
All the sectors are perfectly being read. there are no errors in the drive.
Anyone wants to take a look ?
Is there a missing link ?


i dont understand it correctly, can you please explain? garbled / incorrect

Re: My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsw

August 19th, 2015, 13:21

Did PC-3000 find more than one key? I believe that the one stored in the key sector near the end of the drive is changed when a password is set, however the one in the SA should be correct for the data. Unless of course they did a secure reset on the drive, in which case the one at the end combined with the password is the only way to decrypt it.

Re: My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsw

August 19th, 2015, 14:16

I have the correct password
Is there a way to solve this
With both the keys its not showing the correct data.

Re: My passport Ultra 1TB (WD10JMVW-11AJGS2) SED with Passsw

August 20th, 2015, 11:41

image 1 to 1 without pc3k decrypt and mybook it. I've had this before with PC3K built in feature
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