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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Segate 7200.12 suddently not recognised from bios

August 8th, 2015, 10:00

Hi,

I have a Seagate Barracuda 7200.12 1 TB ST31000528AS firmware cc49.

This hd was getting an increasing number of reallocate sector count when checking SMART the drive with Crystal Disk Info but I was still using fine (not really smart from me, I know and now I need some files from it). Until yesterday ( that is 2-3 years of using it) the disk after starting normally disappeared from my windows 7 computer. I restarted the computer and it wasn't detected from bios.

The drive spins up and doesn't make any strange noises so I suppose there is no physical damage, as far I can tell.

I decided to use an old computer I have that has a serial port to try I see if I can connect to the drive.

I managed to make a cable with the female pins of an old RS232 cable to connect the serial port to the rs232 port of the hard drive.

I set up the Hyperterminal program with 38400,8,none,1 setting connect the hard drive to power. Disk starts, hyperterminal says its connected and I send the ctr+z command and I get nothing.

I tried swapping the transmit and receive cables but nothing.

I tried connecting the rt and tx cables together to test the seriel port and it works, I can see what I type in the hyperterminal, so the serial port is fine.

Can you help me?

Re: Segate 7200.12 suddently not recognised from bios

August 8th, 2015, 11:59

The procedure I'm following is the one from here

Re: Segate 7200.12 suddently not recognised from bios

August 8th, 2015, 15:46

I just found out why it's no accessing the drive. The rs232 generates the right form signal but not the right amplitute to TTL values. Thus I would need a rs232 to TTL Converter. Just ordered a USB to rs232 TTL dongle and now I have to wait for it to come.

Re: Segate 7200.12 suddently not recognised from bios

August 8th, 2015, 17:54

persep wrote:The procedure I'm following is the one from here

i hope you know what doing

Re: Segate 7200.12 suddently not recognised from bios

August 8th, 2015, 18:11

persep wrote:The procedure I'm following is the one from here

That procedure applies to a 7200.11 drive. The same procedure will damage your 7200.12 firmware if the non-resident G-list is not empty. Start by obtaining a terminal report, without issuing any commands that write to the drive.

Re: Segate 7200.12 suddently not recognised from bios

August 9th, 2015, 4:34

fzabkar wrote:
persep wrote:The procedure I'm following is the one from here

That procedure applies to a 7200.11 drive. The same procedure will damage your 7200.12 firmware if the non-resident G-list is not empty. Start by obtaining a terminal report, without issuing any commands that write to the drive.


What commands can I use to get that report?

There is a lot of info about 7200.11 drives but the info for 7200.12 is very disperse

Re: Segate 7200.12 suddently not recognised from bios

August 9th, 2015, 4:37

jermy wrote:
persep wrote:The procedure I'm following is the one from here

i hope you know what doing


Not really. First I need too get connected to the drive.

Do you have a better procedure or tutorial for a Seagate 7200.12?

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 6:41

I've got the usb-ttl dongle and connected a cable from the rx connector and to the tx connector from the drive and from tx conector from the dongle to the rx connector of the drive.

I use putty with the settings 38400,8,1,none,none

power up the drive,open putty, connect, press ctrl+z and still nothing.

I read something about shorting the read channels, do I have to do it?

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 7:27

This is the board 100535537 REV A:

http://i.imgur.com/MM170b8.jpg
http://i.imgur.com/WYbs8oD.jpg
Attachments
DSCF0193.JPG
DSCF0189.JPG

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 7:49

connect, open putty and then power up the drive
post the log here

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 8:47

Nothing and know I've got the click of death

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 9:48

I shorted the read channels and this is what I get:

Rst 0x20M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest

ASCII Diag mode

F3 T>
ASCII Diag mode

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 10:08

I've got to this, then stops typing commands and I still hear the clicks of death

Code:
Rst 0x20M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest

ASCII Diag mode

F3 T>/2

F3 2>Z

Spin Down Complete
Elapsed Time 10.531 secs
F3 2>
ExecuteSpinRequest

HighPowerMode U

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 11:11

Also managed to get this. After that it just hangup

F3 T>V40
Nonresident GList 0 entries returned
Total entries available: 0
PBA Len Flags Phy Cyl Hd PhySctr SFI

Re: Segate 7200.12 suddently not recognised from bios

August 10th, 2015, 21:50

Can you show us P-List terminal log by entering command V10 ?
Upload the log on forum as .txt file
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