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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 3:54

Hello there!
I have a problem with "new" series of Toshiba notebook drives HSA compatibility.
As i know, i have match
-model number
-drive rev number
-.....and in this case HDK number.
...but i changed HSA on drives as you see in the picture below with no success.
The donor drive (after i put back HSA) still alive
Patient drive is on the left.
What did i wrong?
The patient drive has a "kkkkkssssshhhhh-kkkkkssssshhhhh-kkkkkssssshhhhh" noise with both HSA.
Please help!

DSC_1968.JPG

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:01

what's the initial problem ? drive has fallen ?

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:06

My custommer says, one day the drive was not identifiable. And the drive is not fallen.

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:18

as you describe it,
saltwater wrote:The patient drive has a "kkkkkssssshhhhh-kkkkkssssshhhhh-kkkkkssssshhhhh" noise with both HSA.

it seems to me that the HDD has fallen, so it can be the spindle or platters are not aligned.
can you upload an audio of the noise ?

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:36

Yes, i know people are always lies :-)
Here it is the sound of patient drive....

http://www71.zippyshare.com/v/hCCkdpq7/file.html

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:46

country of product is not matching

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 6:56

it sounds exactly like i thought, and i think the drive has fallen, if so, there's a chance of media damage.
have you inspect the platters ?

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 7:00

Yes jeremy, but on the top platter i have not seen any damage, and the donor HSA is still alive in my donor drive.
So is that could be the platter lost it's alignment? (sorry for my poor english :-) )

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 7:01

ibcho wrote:country of product is not matching


Thank you ibcho!
So you think the country is matters?

Re: Toshiba MQ series notebook drives HSA compatibility

August 11th, 2015, 7:32

of course it matters, you need to match the origin of the country and also next to part number you see the letters T and S
as far as I am concerned, they need to matched as well

Re: Toshiba MQ series notebook drives HSA compatibility

August 12th, 2015, 7:13

Thank you!
I will try another donor drive.

Re: Toshiba MQ series notebook drives HSA compatibility

August 14th, 2015, 17:16

Man I hate when Toshiba drives start making that silly noise. Especially just after they ID'd right and straight.
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