ST3000DM001 becomes DRD, gives TCC:0027 then any command BSY

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TXRanger
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ST3000DM001 becomes DRD, gives TCC:0027 then any command BSY

October 4th, 2015, 23:58

ST3000DM001 1CH166 FW=CC24
I have a Seagate ST3000DM001 that spins up fine and becomes ready quickly and sounds normal. I get the following output:
Code:
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:0027

(P) SATA Reset

But then, anything I try to do, including ID the drive in PC-3000 the drive goes BSY and it doesn't drop until power cycle. Has anybody else seen this? Any suggestions?
deftrue
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 5th, 2015, 3:30

This is normal for DM001 with weak head(s). What have you tried on PC3K so far?
Green Slime
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 5th, 2015, 5:19

Try getting terminal prompt with ctrl+z then going straight back to ATA mode with ctrl+r. Sometimes this is enough if you're lucky.

Otherwise try to clear SMART and Glist.
hddguy
  • hddguy
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 5th, 2015, 8:48

Probably it is not SMART or weak head, but some corrupt or damaged reallocation process.
TXRanger
  • TXRanger
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 5th, 2015, 17:03

The only thing I tried so far was clearing SMART in PC3k (besides a few resets to see if BSY would drop, and a few terminal commands to be sure it was responding). I did notice that BSY does eventually drop, but it takes a while. I didn't watch it or time it, but after checking back 30 minutes later it was DRD and not BSY. It just went BSY after Clear SMART command and after 100 seconds gave the redynes timeout:
Code:
Test  : Clear S.M.A.R.T.
SMART erase...
Clear S.M.A.R.T......................... : Error
Drive not ready


After letting it sit overnight and looking at the terminal output, there is more info now:
Code:
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:0027

(P) SATA Reset

Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:002A

(P) SATA Reset

SIM Error 1002 LBA 00000000000A2F50 FD FCFFF3FF
RW Error C4150183
TCC:002A

RECOV Servo Op=0059 Resp=0005
FAIL  Servo Op=0165 Resp=0007
0165 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0076 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 8128 0172 FD72 F572 F672 0000 0000 0000 0000 0000 0000 11B0 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 77B9 0172 FD72 F572 F672 0000 0000 0000 0000 0000 0000 11B0 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7815 0172 FD72 F572 F672 0000 0000 0000 0000 0000 0000 11B0 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
SIM Error 1002 LBA 000000000009C3F1 FD FCFFF3FF
RW Error C4150183
RECOV Servo Op=0059 Resp=0005
FAIL  Servo Op=0165 Resp=0007
0165 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0076 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7881 FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 12B2 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7B6A FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 12B2 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7783 FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 12B2 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
SIM Error 1002 LBA 000000000009C3F1 FD FCFFF3FF
RW Error C4150183
Dither
RECOV Servo Op=005B Resp=0005
Dither
FAIL  Servo Op=0165 Resp=0007
0165 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0076 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 8095 FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 1331 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 845E FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 1331 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 8856 FC6F FE6F FC6F FE6F 0000 0000 0000 0000 0000 0000 1331 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
SIM Error 1002 LBA 000000000009C3F1 FD FCFFF3FF
RW Error C4150183
RECOV Servo Op=0059 Resp=0005
FAIL  Servo Op=0165 Resp=0007
0165 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 0E50 0076 4200 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 8E43 006F FE70 F970 F670 0000 0000 0000 0000 0000 0000 142C 0000 0000 0000 FFFF 2000 20DD 0002 0003 638D 0003 638B 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 0E50 0000 4200 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 8464 006F FE70 F970 F670 0000 0000 0000 0000 0000 0000 142C 0000 0000 0000 FFFF 2000 20DD 0002 0003 638B 0003 638B 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 0E50 0000 4200 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7910 006F FE70 F970 F670 0000 0000 0000 0000 0000 0000 142C 0000 0000 0000 FFFF 2000 20DD 0002 0003 638B 0003 638B 0000 2247 0000 0020 002A 0000 FFFF
SIM Error 1002 LBA 000000000009D25D FD FCFFF3FF
RW Error C4150183
RECOV Servo Op=0059 Resp=0005
FAIL  Servo Op=0165 Resp=0007
0165 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0076 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7798 FF6E 016E F96E F46E 0000 0000 0000 0000 0000 0000 154B 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 7474 FF6E 016E F96E F46E 0000 0000 0000 0000 0000 0000 154B 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
FAIL  Servo Op=0169 Resp=0007
0169 071C 0456 7FFF 7FFF 7FFF 0070 0806 424C 0804 03E8 4C03 FFFF 03B0 0000 3F00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 0004 0020 0002 6FDB FF6E 016E F96E F46E 0000 0000 0000 0000 0000 0000 154B 0000 0000 0000 FFFF 2000 20DD 0002 0003 6387 0003 6387 0000 2247 0000 0020 002A 0000 FFFF
SIM Error 1002 LBA 000000000009C3F1 FD FCFFF3FF
RW Error C4150183
RECOV Servo Op=0069 Resp=0005
TCC:002A


There is more, but mostly the same as the lines above with different LBA numbers and sometimes different OP= and Resp=. And I notice the TCC: is up to 002B now.
Green Slime
  • Green Slime
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 6th, 2015, 7:31

Sounds like you will need to replace heads at least, hopefully no media damage.
hddguy
  • hddguy
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Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 6th, 2015, 7:44

In cases where the Plist or some other critical defect table is damaged, defects can be lost and translator can't be regenerated correctly - For this the displayed errors is 'SIM error 1002'.

Maybe there is some hardware error complicating it also.
TXRanger
  • TXRanger
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  • Joined: February 12th, 2008, 18:21

Re: ST3000DM001 becomes DRD, gives TCC:0027 then any command

October 6th, 2015, 21:39

Swapped heads and rebuilt translator and data is coming off now. Thanks for the input!
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