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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD20EZRX Very Slow - Strange Error

October 8th, 2015, 20:07

WD20EZRX - 00D8BP0.
The drive is very slow to react.
Takes 10 mins just to get to the utility screen but does start up 'normal'.
Both ROM or RAM head map shows no heads.
Drive does ID but that's all.
No SA by searching.

Code:
Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 4
Cyl Count............................... : 256

Zone allocation table................... : Ok
SA SPT.................................. : 1740

ROM:
ROM reading............................. : HDDs ROM reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"
ROM Firmware version.................... : Module ID 0B reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ID)..................... :  CA FLUSH ALL GOT CANCELED
SA dir reading (ABA/CHS)................ : No S/A regions info avalable
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

I have never seen "CA FLUSH ALL GOT CANCELED" before. This is a 2015 drive so may have messages never seen before. Any ideas?

Re: WD20EZRX Very Slow - Strange Error

October 8th, 2015, 20:26

interesting can you upload the ROM ?

Re: WD20EZRX Very Slow - Strange Error

October 8th, 2015, 21:08

jermy wrote:interesting can you upload the ROM ?

Unfortunately not. I get this error message and the ROM is within the Controller.
Code:
Read ROM
Into file............................... : <HDD Profile>\Data\ROM\ROM_WDC WD20EZRX-00D8PB0.bin
Recalibration error Device error detected "ABR" 61 / 04

Re: WD20EZRX Very Slow - Strange Error

October 8th, 2015, 21:19

have you tried in Boot ROM mode (using terminal) ?

Re: WD20EZRX Very Slow - Strange Error

October 8th, 2015, 21:40

I vote for heads . . .

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 2:07

ddrecovery wrote:
jermy wrote:interesting can you upload the ROM ?

Unfortunately not. I get this error message and the ROM is within the Controller.
Code:
Read ROM
Into file............................... : <HDD Profile>\Data\ROM\ROM_WDC WD20EZRX-00D8PB0.bin
Recalibration error Device error detected "ABR" 61 / 04

Can you read ROM with Pcb disconected?

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 3:51

DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 12:29

Amarbir wrote:DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

He can't read ROM! He can't do this changes without reading ROM.

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 12:30

mr_spokk wrote:Can you read ROM with Pcb disconected?

+1

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 14:16

drHDD wrote:
mr_spokk wrote:Can you read ROM with Pcb disconected?

+1

Yes I can (you forget the basics when a strange error message comes up :?) I have attached FYI. I have tried booting with each head in the ROM but the drive just goes to ERR. Tried changing SA Regions as this is a 20B, but cannot get access to SA via CHS or ABA.
Attachments
ROM_WDC WD20EZRX-00D8PB0.zip
(213.34 KiB) Downloaded 712 times

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 15:01

Move regions and tell us what you see.

Re: WD20EZRX Very Slow - Strange Error

October 9th, 2015, 15:23

drHDD wrote:Move regions and tell us what you see.

I did moved the regions but could not get access to SA.

I did complete a hot swap a little while ago (basic not smart) and could read all critical modules. I then tried to save these modules to complete a smart hot swap but the drive began laboring and struggling to read with sporadic spinning down. So I think Jono is right it does look like head failure, just with a more unusual way for the drive to react. Thanks everyone.

Re: WD20EZRX Very Slow - Strange Error

October 10th, 2015, 1:19

drHDD wrote:
Amarbir wrote:DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

He can't read ROM! He can't do this changes without reading ROM.


Well,
I Do Not Think He Cannot ,He Already Has .

Re: WD20EZRX Very Slow - Strange Error

October 12th, 2015, 17:51

This case has been resolved with the help of drHDD. It was a mixture of corrupt firmware and weak heads. drHDD is highly skilled and if anyone needs a little extra help, I know he is willing to sign in and assist. He can be PM'd through this forum.

Re: WD20EZRX Very Slow - Strange Error

October 13th, 2015, 0:42

Nice work :D

Re: WD20EZRX Very Slow - Strange Error

January 24th, 2016, 7:49

ddrecovery wrote:This case has been resolved with the help of drHDD. It was a mixture of corrupt firmware and weak heads. drHDD is highly skilled and if anyone needs a little extra help, I know he is willing to sign in and assist. He can be PM'd through this forum.


Well,
I Have Two Cases Doing the Same Here in India .A 2.5" HDD And another One a 3.5" HDD .Can You Please Tell Me what Was The Method to Recover This Kinda Failure HDD .A Head Swap Only .what in Firmware is Wrong ?

Re: WD20EZRX Very Slow - Strange Error

February 25th, 2016, 8:47

Hi,
Today Again i Have a Case With Same Error .This is PC3K Log Can Someone Assist and Tell Me What Patch I Should Take For Recovery of this HDD .I Was Hoping DrHDd or Someone To shed Some Light What Needs To Be Done And Tried .PC3K Log is Here

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 2
Cyl Count............................... : 256

Zone allocation table................... : Ok
SA SPT.................................. : 1575

ROM:
Read ROM................................ : Ok
ROM Data size........................... : 256 Kb
Read ROM................................ : Module ID 0B reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ID)..................... : CA FLUSH ALL GOT CANCELED
SA dir reading (ABA/CHS)................ : No S/A regions info avalable
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

Re: WD20EZRX Very Slow - Strange Error

February 25th, 2016, 8:53

Hey Friend Amarbir -> read my theard, maybe help. viewtopic.php?f=1&t=32608
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