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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD10TMVV USB spinning but heads not reading

October 20th, 2015, 6:04

Hi everyone !

I hope someone might help me at least understand what's going on with a disk I've been given... :?

So. A friend of mine had a 1TB WD drive that fell, powered on, of course. And of course, had important data on it. Heads were stuck, and having a low budget, he was open to try repairing it, fully aware it might be the last nail in the coffin... :)

So first I ordered a donor drive to swap heads as quickly and cleanly as possible (Platter seemed ok, scratch was not visible to the naked eye.) I tested the donor drive first, it was working OK.

Everything went well but now when connected, the drive spins up, the head moves, seems to try to find its starting point without success 3 times, then parks. The drive keeps spinning but of course we can't do much in this situation. Plus, the PCB has a direct USB port and not SATA, which isn't helping.

Now, my question is : I understand I might not necessarily be able to repair it on my own, but I'd like to at least under what's the problem exactly. Does it need a change in the firmware, head alignment, or something like that ?

Would be interested in your input. :wink:

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 10:02

inclol wrote:Hi everyone !
So first I ordered a donor drive to swap heads as quickly and cleanly as possible (Platter seemed ok, scratch was not visible to the naked eye.) I tested the donor drive first, it was working OK.

There are many things that should match for a good donor, how did you prove the donor heads would match? That you can not see a scratch does not mean there is none. There might be media damage on the lower side of the platters.

inclol wrote:Everything went well but now when connected, the drive spins up, the head moves, seems to try to find its starting point without success 3 times, then parks. The drive keeps spinning but of course we can't do much in this situation. Plus, the PCB has a direct USB port and not SATA, which isn't helping.
Now, my question is : I understand I might not necessarily be able to repair it on my own, but I'd like to at least under what's the problem exactly. Does it need a change in the firmware, head alignment, or something like that ?


That the drive is not working might have many causes:

1) head mismatch
2) damaged heads when swapping
3) damage to SA
4) dust inside the casing / on the platter
5) damaged electronics / pcb
...

hard to tell which cause it might be.
best regards,

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 10:04

Did you match the necessary DCM parameters when searching for the donnor ?

Did you take into account the drive adaptative settings like the microjogs ?

Some useful readings:
viewtopic.php?f=16&t=6562
http://blog.acelaboratory.com/pc-3000-h ... rives.html

For Western Digital, you can find a SATA board that is compatible with your USB board :
http://ts.acelaboratory.com/index.php?/ ... usb-drives

Your question doesn't give enough details about the patient and donnor drive that you used (exact product numbers, DCM, board numbers, which board is used on the new drive, a.s.o.) and about the procedure you followed.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 10:55

DCM is not important for these models.
My bet is that the head transplant did not go as planned.
And now there are bigger issues.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 11:58

northwind wrote:DCM is not important for these models.


Really? Are you sure? I always match a part of the DCM code on them, and I get near perfect results at matching heads that way.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 12:02

I never look at DCM, cuz even with different DCM these drive are compatible enough. Date close enough, headmap, family, PCB # = good to go. But yeah I would agree with Northwind, I have a feeling that the drive was ran without the lid.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 13:41

Long time ago I was looking for right DCM to find good donor. Sometimes later I found that it's not always necessary. But surprisingly I returned back to DCM again.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 13:45

drHDD wrote:Long time ago I was looking for right DCM to find good donor. Sometimes later I found that it's not always necessary. But surprisingly I returned back to DCM again.


Some drives it's necessary, for example Shrek & Hubble from memory.

But generally they can be pretty forgiving :-)

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 13:54

I don't have problems with donors, so for me easiest way to pick donor with right dcm in first time.

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 13:59

drHDD wrote:I don't have problems with donors, so for me easiest way to pick donor with right dcm in first time.


I never said I had problems with donors, I have plenty and I know how to choose the right one.

Just saying that sometimes DCM matters but mostly not, so sometimes I have to select which donor will work! :-)

Re: WD10TMVV USB spinning but heads not reading

October 20th, 2015, 15:53

pcimage wrote:
Just saying that sometimes DCM matters but mostly not, so sometimes I have to select which donor will work! :-)

Exactly.

Re: WD10TMVV USB spinning but heads not reading

October 21st, 2015, 4:27

DCM is not important for most of the modern drives. It used to be important in old families like Hawk, Buccaneer and perhaps up to Tornados (I don't remember). After that, DCM was not significant.
It started being important again from Dragons and on, but again not always.
And yes, it is important for Shreks.

Re: WD10TMVV USB spinning but heads not reading

October 21st, 2015, 4:28

drHDD wrote:
pcimage wrote:
Just saying that sometimes DCM matters but mostly not, so sometimes I have to select which donor will work! :-)

Exactly.


Agreed :)
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