Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
October 25th, 2015, 20:13
I purchased the following SATA hard drive from Dell several years ago:
Western Digital Scorpio Blue 500GB
MDL: WD5000BPVT-00HXZT3
S/N WXL1A71E5614
WWN:50014EE6AC3E9EA7
DATE: 24 AUG 2011
The reason for the purchase was to replace a Toshiba model MK2561GSYF 250GB SATA drive which became too small for my storage requirements. That Toshiba drive was originally installed in the following Vostro 1720 laptop I purchased from Dell on February 22, 2010:
Dell Vostro 1720
SERVICE TAG(S/N):JKN53L1
EXPRESS SERVICE CODE 42607056997
Now, although the Dell BIOS continues to recognize the Western Digital drive as a "WDC WD5000BPVT00HXZT3-(S1)," the drive itself will no longer boot the Dell version of the Windows 7 OS installed on it. Specifically, the following warning appears onscreen at boot load:
File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The selected entry could not be loaded because the application is missing or corrupt.
However, utilizing Windows System Recovery has no effect on the drive.
Analyzing the defective drive by CD-booting from Acronis' True Image WD Edition 2013 simply reveals that selected sectors of the defective disk are indeed "corrupt." But selecting the backup routine in True Image does not accomplish anything. Instead, True Image simply hangs indefinitely at part 2 of the backup routine.
I replaced the defective Western Digital drive with the original Toshiba drive and was able to successfully able to boot into Windows 7, so it appears the Vostro 1720's disk-drive system is operating correctly. However, according to Dell's support page, the Vostro 1720 does not have the capability to attach the defective drive as a secondary drive which would enable me to transfer files from one drive to the other.
How do I extract the approximately 200GB of formatted data that is resident on the defective drive in various but standard Microsoft file formats like .pst and .doc and xls, as well as imaging formats like jpg and gif and tif? After I reconstitute that data on another hard drive or other storage medium I will simply dispose of the defective drive.
Thank you for your help.
October 26th, 2015, 4:25
Your drive (WD) seems to have developed bad sectors which means that it has been degraded.
You must image this drive to another, and work with the clone.
OR, visit some specialized store/company and ask them to copy your data to another drive. This should be done at a minimal fee at this point.
If someone came to us with such problem I would do it for free.
I would advise to stop playing with the drive, because things can go the wrong way pretty fast.
October 26th, 2015, 5:26
Indeed, so far it seems like a bad sector issue, though other problems could apply. Proper diagnosis is necessary. Will need proper hardware imaging and file extraction and verification services.
These drives are sensitive to media damage as result of mechanical failure if the drive is stressed too much in failing condition. Media damage causes data to be unrecoverable.
October 26th, 2015, 8:29
If it's only a relatively small number of bad sectors, you should be able to image it just using ddrescue in Linux. Though depending on the importance of the data, a professional is still a better option. Should only cost $300-$500 at this point for a professional lab to hardware image the drive onto a new one.
October 26th, 2015, 9:09
Clone the drive first, there are many software that allow you to do this, it maybe that the drive has a few bad sectors, go to Winhex website and contact them, in my opinion is one of the best software and is simple to image a drive with it, it allows you to check and copy files aswell, with the personal license i believe it's enough; Anyways you should stay close to the drive while imaging and if you hear anything weird or issues while imaging stop it and take it to a professional.
October 26th, 2015, 9:56
follow data-medics advice- the cloning software must be able to 'skip' bad sectors- TrueImage does not do this. Pro Tools Pro is another example of software based cloning that handles bad sectors. Paying a professional who would use hardware based imaging is the preferred method of imaging and is fairly inexpensive.
October 26th, 2015, 11:52
jessicana wrote:I purchased the following SATA hard drive from Dell several years ago:
Western Digital Scorpio Blue 500GB
MDL: WD5000BPVT-00HXZT3
S/N WXL1A71E5614
WWN:50014EE6AC3E9EA7
DATE: 24 AUG 2011
The reason for the purchase was to replace a Toshiba model MK2561GSYF 250GB SATA drive which became too small for my storage requirements. That Toshiba drive was originally installed in the following Vostro 1720 laptop I purchased from Dell on February 22, 2010:
Dell Vostro 1720
SERVICE TAG(S/N):JKN53L1
EXPRESS SERVICE CODE 42607056997
Now, although the Dell BIOS continues to recognize the Western Digital drive as a "WDC WD5000BPVT00HXZT3-(S1)," the drive itself will no longer boot the Dell version of the Windows 7 OS installed on it. Specifically, the following warning appears onscreen at boot load:
File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The selected entry could not be loaded because the application is missing or corrupt.
However, utilizing Windows System Recovery has no effect on the drive.
Analyzing the defective drive by CD-booting from Acronis' True Image WD Edition 2013 simply reveals that selected sectors of the defective disk are indeed "corrupt." But selecting the backup routine in True Image does not accomplish anything. Instead, True Image simply hangs indefinitely at part 2 of the backup routine.
I replaced the defective Western Digital drive with the original Toshiba drive and was able to successfully able to boot into Windows 7, so it appears the Vostro 1720's disk-drive system is operating correctly. However, according to Dell's support page, the Vostro 1720 does not have the capability to attach the defective drive as a secondary drive which would enable me to transfer files from one drive to the other.
How do I extract the approximately 200GB of formatted data that is resident on the defective drive in various but standard Microsoft file formats like .pst and .doc and xls, as well as imaging formats like jpg and gif and tif? After I reconstitute that data on another hard drive or other storage medium I will simply dispose of the defective drive.
Thank you for your help.
Well,
Follow Spildits Advice .Check If The Drive Does Not Have " Slow Problem " ,Then Follow Data-Medics Advice And Clone Using DDresque .Alternatively Take a Desktop Connect The Failing Drive And The Drive You Would Like To Clone To And Give Some Guy Some Money [ Who Can Remotely Handle Such Stuff ]
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