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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD USB 3 - 750GBHDD

December 9th, 2015, 4:13

Dear Friend'S,

I have a this hard disk.

this hard disk ROM chip burn.

what can do for this for recovery data ?

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:17

If you have a matching donor you can try hotswap and/or regen ROM, but you need FW tools like PC3K, MRT, WDMarvel or FRP to do that.

For PC3K take a look here

Best regards,

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:21

Hi,

Thanks for your reply.

i have a MRT Tool.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:22

I feel have to ask this.
In your data recovery lab is there anybody who knows how to deal with basic recovery or do you always have to ask on this forum how to do every job? :lol:

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:25

Hi Yes,

i am new for this data recovery process..

:)

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:42

damindaniroshana wrote:Hi Yes,

i am new for this data recovery process..

You seems new to every process...
Don't work on clients drives unless you know what you're doing.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:47

:lol:

Hi,

i know do hot swap process.
more time i do this with SAMSUNG HDD,

first time come to me WD USB 3 HDD with this problem.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 4:50

and this hard disk problem is,

power spin up well, but not detect via USB.

:)

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 5:29

If disk spins fine why should ROM be damaged?

Convert drive to SATA and see if you can work on it with MRT to fix FW-issues like slow-init, damaged modules and so on.

+1 Please do not risk clients data, if you do not know how to use MRT yet, do not use it on client drives!

best regards,
Last edited by pcn on December 9th, 2015, 5:37, edited 1 time in total.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 5:36

damindaniroshana wrote:and this hard disk problem is,

power spin up well, but not detect via USB.

:)


Then the ROM is fine. Bad diagnosis :-(

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 5:57

Hi,

i do that,

then hard disk motor not spin up.

USB PCB Number - 2060-771737-000, I am replace SATA PCB number is 2060-771692-005. and swap ROM chip.

why then HDD motor not spin up ?

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 6:42

because you swapped the wrong chip

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 6:55

Hi,

There Have a 2 Chip U12 & U8.

I am swap U12 Chip.

it's correct ?

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 7:13

you swapped its contents or the chip it self ?

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 7:17

U12, CHIP.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 8:09

Not spinning: Might be U12 is not correctly soldered. These WSON8 are not as easy to swap as the ones with legs. I would get the chip off and make a ROM backup with external programmer so if it reads ROM should be fine and you have a backup :wink: . Then resolder it on the pcb and try if drive spins.

btw: what happened with U8? Looks also not in place ... if you do clients drive plz stop it.

Best regards,

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 8:15

I have a U8 CHIP copy.

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 8:20

damindaniroshana wrote:I have a U8 CHIP copy.

not important, the more important is the U12
although it can be dealt with (even it's damaged)

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 12:23

You need to practice your soldering skills!
U8 is clearly sitting at an angle. The soldering is also untidy.
More importantly U12 is positioned off centre. I would suggest it is so far out of alignment the pins might not make contact with ALL the pads. If that is the case then of course the drive won't spin!
You also need to check your own work!

Re: WD USB 3 - 750GBHDD

December 9th, 2015, 13:46

+1 http://prntscr.com/9c7p34
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