Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
December 9th, 2015, 10:24
Hello, I'm new to this Forum so please bear with me if I do not understand everything write away.
I have the hdd mentioned in the subject which is mounted in an external cover. It should work on a USB 3.0 port. However it doesn't. It works okay on a USB 2 port read/write. I formatted the drive on a USB 2 port. But when I move the device to a USB 3.0 port it can only read the data. When I want to write on the hdd it just doesn't write without an error code. I used also the SeaTools for Windows program to find out about the hdd. However the SeaTools for Windows does not find the hdd.
The Firmware of the hdd is: 2AR10002. The Serial number is: S2RXj9CD106635. I'm using a ThinkPad T430 with Windows 10 at the latest release.
I have no plan where to start in order to fix this Problem. So let me know if you need more Information. Any help would be apreciated.
Regards, viahdd.
December 9th, 2015, 11:05
i have found a couple of issues that windows 10 have with some usb 3.0 controllers, have you tried to read/write to another device through the usb 3.0 port? the external device being USB 3.0 too?, have you tried to read/write to this external drive of yours using another computer USB 3.0 port?
December 9th, 2015, 11:57
Izualim wrote:i have found a couple of issues that windows 10 have with some usb 3.0 controllers, have you tried to read/write to another device through the usb 3.0 port? the external device being USB 3.0 too?, have you tried to read/write to this external drive of yours using another computer USB 3.0 port?
@Izualim, yes. I have tried to write to the hdd on another computer without success. I'm able to write to a USB 3.0 stick on the same port where the hdd is not working. I'll have another hdd USB 3.0 cover on order. I'll try this one as soon as I have it.
Regards, viahdd.
December 9th, 2015, 13:39
Have you tried another cable?
December 11th, 2015, 6:57
Hello, now I have tested a few Things. I have connected another USB 3.0 external HDD to the Laptop port and it works just fine. I used the SeaTool to test the good HDD and everything works okay. So I asume it is not a problem with my Laptop or the Windows 10 System.
I used the cable from the working HDD on the not working HDD without success. I used the cable form the not working device on the good HDD and it works just fine. So I think the cable is also okay.
I think it must be something with either the ST1000LM024 or the logic in the case. May be there is a newer Firmware available for this device. However I have no idea where to find it nor do I now how to change such a firmware. Therefore any hlep would be very much apreciated.
One last fact which is may be important. When I connect the not working device, it will not be recogniced by the SeaTool program.
Regards, viahdd.
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