"ST500DM002 busy

[mad4hdd]

HI everybody there, i am new on forum i have a problem with "ST500DM002" Firmware:KC45. its spining up nicely ,no ibnormal sound but stays continously busy . If any senior guide me it will be appreciated.
for detail i post terminal log thanks
Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

[jermy]

short read channel

[mikail13]

short read channel

+1

and

++patient

[data-medics]

Sometimes you can load the utility right as it goes ready and before it gets stuck busy, then go in and disable everything in module 93 as fast as you can. Other times it works to just rap on CTL + Z from the second it's powered on and hope to get a T> prompt. If that doesn't work, gotta short the read channel.

[mad4hdd]

Hi friends, Special thanks to Jermy, mikail13,data medics and spildit for advices.
i tried while isolating spindle connection as spildit adviced, resulting log is below
Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

its not reaching on F3T> ......
after this i would like to short Read channel. but i don't know the diagram and points on PCB ...i need some more help if anybody like to share i will thankful to him/her.
dear data medics its never on ready since i received.
dear mikail13 i did not understand your advice .. +1 and ++patient.. please guide me in detail . thanks allot

[mad4hdd]

because mad about HDD. I got read right channel points on PCB . No matter if drive is going to be a brick or coming back as good storage, I just want to explore and want to learn data recovery .Hopefully the senior Drs will help me . thanks. i am attaching the images of patient HDD . guide me time to short points and till when ... thanks

Attachments

PCB of patient drive

PCB of patient drive

[mad4hdd]

sorry ! the 2nd PCB points not correct,the correct point are bellow .guide me if i am still wrong

Attachments

[gps31]

Short immediately after Second SPIN UP message and before (P) SATA Reset

Then Will reach No Host ...

then Ctr+Z

u will get F3 T>

Attachments

[mad4hdd]

Hi gps31, its not reaching at No Host...when i short it ,it comes on ready but not gaining F3T by pressing ctrl+Z.



Boot 0x10M
Spin Up[0x00000000][0x00000000]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0155 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000A
RECOV Servo Op=0055 Resp=0005x[0x00025CB4][0x00025CB4]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000A
RECOV Servo Op=0155 Resp=0005x
RECOV Servo Op=0055 Resp=0005[0x0000B319][0x0000B319]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0155 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000A
RECOV Servo Op=0055 Resp=0005x[0x00030FCD][0x00030FCD]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000A
RECOV Servo Op=0155 Resp=0005x
LED:000000EE FAddr:0010289C

[gps31]

When u see second SPINUP u have to short

u did at first spinup

in between

Spin Up
===> u have to SHORT here
(P) SATA Reset

[mad4hdd]

I did same like you told me . but no benefit...now the latest status is worst i read the ROM . was not saved yet and i clicked on write by mistake . after that there were a msg like this" ROm write fail" and when i restarted the drive it was a brick
Now I will research for ROM recovery 1st then step forward

[gps31]

If u shorted at correct time u will get

Boot 0x10M

Spin Up[0x00000000][0x00000000]ZZZZMMMMMMMMM[0x00000001][0x00000001]ZZZZMMMMMMMMMMMMMMM[0x00000002][0x0000000
ZZZZMMMMMMMMMMMMMMMZZZZZZZZZ[0x00000003][0x00000003]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMM
MMMMMMMMMMMMMMMMMMMMMMMMMMMMdddd[0x0000B67C][0x0000BA10]

Trans.

Rst 0x10M

MC Internal LPC Process

Spin Up
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0155 Resp=0005
RECOV Servo Op=0055 Resp=0005
RECOV Servo Op=0055 Resp=0005



PASS
RECOV Servo Op=0055 Resp=0005
RECOV Servo Op=0055 Resp=0005

Starting LBA of RW Request=001320E2 Length=0000014C

ProcessRWError -Read- at LBA 001320E2 Sense Code=C4090082

RTL exceeded

Starting LBA of RW Request=001320E6 Length=00000148

ProcessRWError -Read- at LBA 001320E6 Sense Code=C4090082

RTL exceeded

"
"
etc
"
"

Starting LBA of RW Request=00132226 Length=00000008

ProcessRWError -Read- at LBA 00132226 Sense Code=C4090082

RTL exceeded

Starting LBA of RW Request=0013222A Length=00000004

ProcessRWError -Read- at LBA 0013222A Sense Code=C4090082

RTL exceeded
No HOST FIS-ReadyStatusFlags 0002A185

[mad4hdd]

i have another drive with same fault . let me try again as you told .

[mikail13]

i recover two st500dm002 drive by means of short channel.

one is easy but the other takes 2 hour to get F3 T>

timing is very important.

[gps31]

I ( Not Expert) had recovered data from many 500dm002 by this way.

After getting F3 T> prompt

In some of my cases without issue any command (don't know how it is) hdd shows in bios and windows with original partitions

if not worked then try clear smart

then if not worked congen and clear smart

still these recovered hdds working without problem

[Amarbir[CDR-Labs]]

i recover two st500dm002 drive by means of short channel.

one is easy but the other takes 2 hour to get F3 T>

timing is very important.

If the OP gains access to terminal prompt what would you do then ?

I would start by disabling media cache, relocation, etc with congen and maybe clear S.M.A.R.T. and see if it helps to remove the drive from BSY state.

If so i would clone the drive.

How did you recover yours ?

Regards !

Spildit ,
I was reading somewhere in your forum or jareds forums .I want to ask your experience in this .Are you folks also erasing glist sometimes for data access ? . That location in the forum said using the i4 command erases g and nrg list both .Secondly assuming the drive has nrg list if we clear smart , clear glist and also clear nrg list [ assuming both are different commands ] and recreate translator then if we write nrg list back will the drive still have partial translator issue ? . in my opinion if the hdd has many bad sectors and partial sector access issue recovery is very hard

[LarrySabo]

He already did, but you need DFL forum access to see it.

[day1data]

Its so important to short the drive at the right time

Read this article from ACE.

http://blog.acelaboratory.com/where-and ... rives.html

As said previously you will see

No HOST FIS-ReadyStatusFlags

If you have shorted the drive at the correct time.

[Amarbir[CDR-Labs]]

Spildit ,
I was reading somewhere in your forum or jareds forums .I want to ask your experience in this .Are you folks also erasing glist sometimes for data access ? . That location in the forum said using the i4 command erases g and nrg list both .Secondly assuming the drive has nrg list if we clear smart , clear glist and also clear nrg list [ assuming both are different commands ] and recreate translator then if we write nrg list back will the drive still have partial translator issue ? . in my opinion if the hdd has many bad sectors and partial sector access issue recovery is very hard

viewtopic.php?f=1&t=32607

I have 1 drive locked with Bitlocker but deleted this partition unintentionally.
please help me .. what must i do?

Well,
Last time i had quite some issues with such kinda problem in my case the partition was formatted and overwritten with 32 gb data .I recovered this [ not using any tool mention in this post ] . I will not share this solution

Regards !

Spildit ,
I do not want to share all knowledge collected via hard experiments .If you had asked me the same i could have pmed you but this is someone i do not know why should i do that .If You Would Like Me To Stop Visiting Your Forums And Ask Question To You Here on HDDguru [ Absolutely No Issue ] . You Are even Free To Delete My Account From your Forums [ Absolutely OK With Me ,Because i never mix work with hobby ] . You Try To Mix Too Many things Together Which is Not Correct [ Might Be Your and My Style of Doing Work Is different ] .

Mr Larry ,
I Never shared That Solution even On DFL Forums [ And Will Never Do it ] . On That Forum i am not even comfortable posting these days leave alone sharing a solution ] .

[Amarbir[CDR-Labs]]

Don't get mad.
Life is short to be wasted with pointless fights.
Why would i delete you from the oracle ?
At any rate I do have real problems to deal with now and to be honest i don't think that i should be fighting you over this or over anything else for that matter.
Regards and have a nice week !

Well,
You Start This All The Time [ I Never Do It ] . I Just Asked Something i wanted to know and nothing else .I Also do some little experiments and post them on my CDRLabs Facebook Page .Might Be You Like Something And The Dedication i work with -> https://www.facebook.com/chandigarhdatarecovery/ .Has A Small Fan Following Of 367+ People .