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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Yet another broken ST3000DM001

January 4th, 2016, 9:01

Hi there,

I am new to hard drive recovery and stumbled over this forum searching for a solution for my Seagate ST3000DM001. It is from an external hard drive and it seams to me that there is some problem with the PCB. The BIOS does not detect it and the Linux kernel gives me some error messages:
Code:
[  136.461770] ata10: exception Emask 0x10 SAct 0x0 SErr 0x4050000 action 0xe frozen
[  136.461775] ata10: irq_stat 0x80400040, connection status changed
[  136.461779] ata10: SError: { PHYRdyChg CommWake DevExch }
[  136.461785] ata10: hard resetting link
[  146.453427] ata10: softreset failed (1st FIS failed)
[  146.453432] ata10: hard resetting link
[  149.311826] ata10: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[  149.342248] ata10.00: ATA-8: ST3000DM001-1E6166, CC45, max UDMA/133
[  149.342253] ata10.00: 5860533168 sectors, multi 0: LBA48
[  149.343091] ata10.00: configured for UDMA/133
[  149.343285] ata10: EH complete
[  149.343373] scsi 9:0:0:0: Direct-Access     ATA      ST3000DM001-1E61 CC45 PQ: 0 ANSI: 5
[  149.343694] sd 9:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.72 TiB)
[  149.343699] sd 9:0:0:0: [sdb] 4096-byte physical blocks
[  149.343894] sd 9:0:0:0: [sdb] Write Protect is off
[  149.343900] sd 9:0:0:0: [sdb] Mode Sense: 00 3a 00 00
[  149.343985] sd 9:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[  149.353983] sdb: unknown partition table
[  149.354454] sd 9:0:0:0: [sdb] Attached SCSI disk
[  157.380625] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[  157.380632] ata10.00: failed command: SMART
[  157.380638] ata10.00: cmd b0/d0:01:00:4f:c2/00:00:00:00:00/00 tag 12 pio 512 in
                         res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[  157.380641] ata10.00: status: { DRDY }
[  157.380645] ata10: hard resetting link
[  167.374910] ata10: softreset failed (1st FIS failed)
[  167.374916] ata10: hard resetting link

But it spins up and sounds normally, except that I do not hear the heads move after initial spin up. I managed to assemble an USB to Serial converter and TTL level shifter yesterday. The terminal gives me the following output (if the drive is connected to my computer):
Code:
Boot 0x40M
  Spin Up
  Trans.

  Spin Up
SpinOK
(P) SATA Reset

(S) SATA Reset

If I press Strg + z nothing happens, but according to my oscilloscope the data is transmitted correctly.

Drive Data:
  • Model: ST3000DM001
  • SN: W1F2W8P8
  • PN: 1E6166-570
  • FW: CC45
  • Date: 13407
  • Site: WU

The data is not too important but it would be nice to get it back. Any ideas what could be wrong with my drive?

Thank you in advance.

Greetings
Maximilian
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