My Passport problem

[mariosalex]

Hello all

I need help with a hard drive I have, it is a Western Digital My Passport 1TB Blue color.

It stopped working and I give it to a company here in Athens and after they keep it for 2 weeks they said that they can do nothing about hard drive

I am looking for someone with knowledge that can make it to take data of the drive. I Do not care about the drive, he can keep it later.

The drive takes power and makes weird noise. Like klak klak klak. And then nothing.

Please help

[MindMergepk]

a respected member on this forum, highly recommended.
"Northwind" is the id on this forum, check there site and send your disk for proper diagnostic.

http://www.northwind.gr

[pcimage]

Who did you take it to in Athens?

[jono-ats]

a respected member on this forum, highly recommended.
"Northwind" is the id on this forum, check there site and send your disk for proper diagnostic.

http://www.northwind.gr

+1 for Northwind in Saloniki

Kali Tehee!

[mariosalex]

Thanks for answers!
I have given the HD to a company in Pireaus.
I will phone call Northwind and let you know.

[northwind]

The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...

[pcimage]

The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...

Nice work Northwind!


This other company that had it before, were they purporting to be "DR Specialists" or just a PC shop?

If they were claiming to be DR experts then they need to be "named and shamed"

[unknown]

Good job (northwind).
For curiosity, has the company of butchers opened the drive ( top lid )?

[HaQue]

Great work!

The drive was butchered ... however we have managed to get it to init after a successful head swap.
It's imaging now.

PS. I wonder why would someone power on a clicking drive again and again and again...

That's what users are told over and over.. ooh, Jen! :

have-you.gif (496.26 KiB) Viewed 11788 times

[northwind]

Thanks everyone, yes the top lid was opened.
However we don't have the liberty to reveal if they send it to a specialized DR lab or some PC shop.
Since the owner is following this thread, he can reply to this if he wants.

The drive is at 35% imaging with some errors, but so far it looks quite good.

That's what users are told over and over.. ooh, Jen! :

have-you.gif

Haha, IT crowd rocks!

[unknown]

Thanks everyone, yes the top lid was opened.
However we don't have the liberty to reveal if they send it to a specialized DR lab or some PC shop.
Since the owner is following this thread, he can reply to this if he wants.

Any signs of fingerprints or broken heads...etc. ?

I wish it complete 100% my friend.

[northwind]

Yes there was dust inside, and 2 heads sliders were missing.

[unknown]

Thanks for the reply my friend.
I had a similar case 3 days ago where the "butchers" opened the top lid and fingerprints and dust everywhere and head 0 was broken completely.

[mariosalex]

They recovered about 80% of my data. I am very happy with result. Nice job George and Dimitris.

I will pay next week and get my data.

[unknown]

Glad to know.
Good job Northwind

[jono-ats]

Opa Dimitrious!!

[northwind]

Yep, case closed, actually I think the recovered % is higher than 80% because a large amount of unrecoverable data was junk.
Anyways, client happy = we're happy.

[jermy]

Anyways, client happy = we're happy.

Congrats