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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 25th, 2016, 19:04

Hi there,
i have, a wd20eurs-63s48y0 2TB drive which is showing 0.0gb in bios. it is a wd network drive which suddenly stop detecting in the network.so i pulled the drive from its case & clean the logic board contacts but now in bios it detects 0.0gb (direct in sata port)in starting heads make 2 or 3 strange noise but after that no heads noise just normal spining. i got the donor logic board & replace rom chip but no effect same 0.0gb.
Any suggestions ?
Thanks

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 25th, 2016, 19:30

Seems like firmware is not read due to mechanical failure. Need powerful tools to run advanced tests.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 3:34

Thanks labtech for the reply, i realized i ,ve missed 1 thing and that is during checking the drive the interference card which was connected to drive. the drive was connected in a network with a security password. i ,ve to check the drive along with the network card, i ,ll post after checking.
Thanks for the reply.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 4:57

are you sure that drive does not spin down ?

we can assist you if you are looking for data recovery from this drive, as mentioned in case of mechanical failure there is not much you can do at your own.

regards
wasim

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 6:34

My money is on it "ticking/clicking" a few times and then spinning down, in which case it's heads failure and not DIY.

The more you mess with it, the more damage you are potentially causing.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 19:11

hi waseem,
Yes the drive doen't spin down. starting 2 or 3 clicks then it continue spin no clicks.. but today i didn't got much time to check the drive.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 19:14

Oops ! i forgot to mention that the data is valuable :D . the drive came from a welfare hospital for recovery.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 21:06

All the more reason that you should stop what you are doing and get it to a professional with professional tools to properly diagnose the situation.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 26th, 2016, 21:12

Deleted

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

June 27th, 2016, 6:25

+1,

Give the drive to MindMergepk for correct evaluation of the problem.

Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb

July 1st, 2016, 4:39

northwind wrote:+1,

Give the drive to MindMergepk for correct evaluation of the problem.


thanks

we will be glad to take a look if OP is interested.
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