Seagate 2 TB -- How to refurbish to factory level using Udma
July 26th, 2016, 6:40
Hi
I have an unusal requirement.
One of customer was having Seagate 2 TB drives in Raid 1 , due to unknown reasons both are not detecting.
Fortunately customer has taken backup. He has asked me whether I could Make one of them working.
Drive details & terminal -
Seagate Barracuda , Model - ST2000DM001 Firmware -CC4G
Disk 1 --- Smart + NRG list cleared.
Terminal -
TCC-001D[0x00026F7C][0x000273E8][0x00027854]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001D
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0000AC38
[RSRS] 0064
Reconstruction: Completed 1:
[MCMTWS]
MCMainPOR: MCTStateFlags 0000002A MCStateFlags 00000041
MCMainPOR: Feature Enabled...
(DOS)STE OGHT: 0x000000000C35832C - 0x000000000C35B12F - 0x0001E138 - 0x0001E156 Count 0045
(DOS) Refresh Start.
(DOS) Refresh Start.
(DOS) Refresh Start.
Disk 2 --- No detection and busy state -
Boot 0x40M
Spin Up
TCC-001B[0x000065B4][0x00006A20][0x00006E8C]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR: MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0038F5CE
[RSRS] 08A5
ProcessRWError -Read- at LBA 000000000006FDF3 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000006FDF3!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
Reconstruction: Completed 1:
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
I have an unusal requirement.
One of customer was having Seagate 2 TB drives in Raid 1 , due to unknown reasons both are not detecting.
Fortunately customer has taken backup. He has asked me whether I could Make one of them working.
Drive details & terminal -
Seagate Barracuda , Model - ST2000DM001 Firmware -CC4G
Disk 1 --- Smart + NRG list cleared.
Terminal -
TCC-001D[0x00026F7C][0x000273E8][0x00027854]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001D
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0000AC38
[RSRS] 0064
Reconstruction: Completed 1:
[MCMTWS]
MCMainPOR: MCTStateFlags 0000002A MCStateFlags 00000041
MCMainPOR: Feature Enabled...
(DOS)STE OGHT: 0x000000000C35832C - 0x000000000C35B12F - 0x0001E138 - 0x0001E156 Count 0045
(DOS) Refresh Start.
(DOS) Refresh Start.
(DOS) Refresh Start.
Disk 2 --- No detection and busy state -
Boot 0x40M
Spin Up
TCC-001B[0x000065B4][0x00006A20][0x00006E8C]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR: MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0038F5CE
[RSRS] 08A5
ProcessRWError -Read- at LBA 000000000006FDF3 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000006FDF3!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
Reconstruction: Completed 1:
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
Re: Seagate 2 TB -- How to refurbish to factory level using
July 26th, 2016, 9:05
Why trust on a drive that already failed? Are they still under warranty?
Suggest him a new one...
Suggest him a new one...
Re: Seagate 2 TB -- How to refurbish to factory level using
July 26th, 2016, 11:44
As pcLab states, you're crazy trying to reuse an already failed drive. Just buy a new one.
That having been said, drive #2 is just a media cache issue. It's an easy enough fix using any pro data recovery tools like PC-3000. If you read system file 93 and post it, someone here could probably modify it for you so you can write it back to disable the media cache.
However at the root of the issue is usually bad sectors which aren't going to just magically go away. There's always a reason behind the firmware glitch.
That having been said, drive #2 is just a media cache issue. It's an easy enough fix using any pro data recovery tools like PC-3000. If you read system file 93 and post it, someone here could probably modify it for you so you can write it back to disable the media cache.
However at the root of the issue is usually bad sectors which aren't going to just magically go away. There's always a reason behind the firmware glitch.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 26th, 2016, 12:55
terminator2 wrote:Hi
I have an unusal requirement.
One of customer was having Seagate 2 TB drives in Raid 1 , due to unknown reasons both are not detecting.
Fortunately customer has taken backup. He has asked me whether I could Make one of them working.
Drive details & terminal -
Seagate Barracuda , Model - ST2000DM001 Firmware -CC4G
Disk 1 --- Smart + NRG list cleared.
Terminal -
TCC-001D[0x00026F7C][0x000273E8][0x00027854]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001D
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0000AC38
[RSRS] 0064
Reconstruction: Completed 1:
[MCMTWS]
MCMainPOR: MCTStateFlags 0000002A MCStateFlags 00000041
MCMainPOR: Feature Enabled...
(DOS)STE OGHT: 0x000000000C35832C - 0x000000000C35B12F - 0x0001E138 - 0x0001E156 Count 0045
(DOS) Refresh Start.
(DOS) Refresh Start.
(DOS) Refresh Start.
Disk 2 --- No detection and busy state -
Boot 0x40M
Spin Up
TCC-001B[0x000065B4][0x00006A20][0x00006E8C]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR: MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0038F5CE
[RSRS] 08A5
ProcessRWError -Read- at LBA 000000000006FDF3 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000006FDF3!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
Reconstruction: Completed 1:
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
instead a new hard drive for data safety
Re: Seagate 2 TB -- How to refurbish to factory level using
July 27th, 2016, 1:14
Hi all
Thanks for suggestions.
However not everyone is having mission critical data. Large no. of computer users are home users / students etc.
This user group is having data with no need of reliability whatsoever.
What a college going teen store on a home pc ? songs and movies .
Pls. note disk refurbishing is billion dollor industry . No manufacturer gives brand new retail hard disk as replacement, They always give refurbed one.
By refurnishing I will also earn something and client will also get additional drive for non critical stotage. Also not all hard disks are having critical issue.
One of the disk is giving full sector access and is behaving like normal disk.
why to waste hard disk having minor problem
Thanks for suggestions.
However not everyone is having mission critical data. Large no. of computer users are home users / students etc.
This user group is having data with no need of reliability whatsoever.
What a college going teen store on a home pc ? songs and movies .
Pls. note disk refurbishing is billion dollor industry . No manufacturer gives brand new retail hard disk as replacement, They always give refurbed one.
By refurnishing I will also earn something and client will also get additional drive for non critical stotage. Also not all hard disks are having critical issue.
One of the disk is giving full sector access and is behaving like normal disk.
why to waste hard disk having minor problem
Re: Seagate 2 TB -- How to refurbish to factory level using
July 27th, 2016, 3:23
terminator2 wrote:why to waste hard disk having minor problem
Because:
Its a Seagate
Its a DM series
There no such thing as minor problems (its just the beginning)
Its not that expensive (we are now in 2016, check the dare on your catalog, if its not from the 80's
)
Re: Seagate 2 TB -- How to refurbish to factory level using
July 27th, 2016, 8:15
Customer is a sophisticated guy and he know everything. He just want to make use of hard disk instead of lying around and adding E-waste Besides one hard disk is not used much and is in healthy condition.Refurbishing is best practical way while dealing with this disk
Re: Seagate 2 TB -- How to refurbish to factory level using
July 27th, 2016, 15:46
terminator2 wrote:Customer is a sophisticated guy and he know everything. He just want to make use of hard disk instead of lying around and adding E-waste Besides one hard disk is not used much and is in healthy condition.Refurbishing is best practical way while dealing with this disk
Re-purpose as part to fix another Seagate with the same specifications. There is always a customer is the price is right.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 27th, 2016, 17:48
Data is never mission critical until the hdd fails. Then , somehow, magically, that data becomes valuable. And the poor soul who said the disk could be used will be blamed.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 28th, 2016, 5:11
actually this issue has CAP as main reason - ( Continental Attitude Problem)
those opposing refurbishing represent consumeristic European / American attitude where they are fond of throwing everything.
This is because of there lifestyle and attitude .
Terminator2 must be from ASIA particularly from India .
Here we do not throw anything because it is outdated and even damaged, this rule is applicable to rich and poor and multimillions too. So we don't throw anything at all we do all R & D , repair and anything possible to reuse it. Because it is lifestyle and attitude of that country.
We call it JUGAD. Its so common that if you say you are throwing something which can be reused people will call you mad.
even Wikipedia has taken note of it . Here is link --
https://en.wikipedia.org/wiki/Jugaad
Jugaad (alternatively Juggaar) is a colloquial Hindi (Devanagiri जुगाड़) and Punjabi word, literally meaning a hack.[1] It is generally used as word to represent an innovative fix or a simple work-around,[2] used for solutions that bend rules, or a resource that can be used as such, or a person who can solve a complicated issue. This meaning is often used to signify creativity to make existing things work or to create new things with meager resources.
those opposing refurbishing represent consumeristic European / American attitude where they are fond of throwing everything.
This is because of there lifestyle and attitude .
Terminator2 must be from ASIA particularly from India .
Here we do not throw anything because it is outdated and even damaged, this rule is applicable to rich and poor and multimillions too. So we don't throw anything at all we do all R & D , repair and anything possible to reuse it. Because it is lifestyle and attitude of that country.
We call it JUGAD. Its so common that if you say you are throwing something which can be reused people will call you mad.
even Wikipedia has taken note of it . Here is link --
https://en.wikipedia.org/wiki/Jugaad
Jugaad (alternatively Juggaar) is a colloquial Hindi (Devanagiri जुगाड़) and Punjabi word, literally meaning a hack.[1] It is generally used as word to represent an innovative fix or a simple work-around,[2] used for solutions that bend rules, or a resource that can be used as such, or a person who can solve a complicated issue. This meaning is often used to signify creativity to make existing things work or to create new things with meager resources.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 28th, 2016, 19:00
Actually, if the OP filled correctly his profile data, he is in Australia.
Also, no problem in reusing things that can fail without making you lose something non-replaceable ( a car, refrigerator, radio, etc ) .
With the hard disks, it is not a question of not minding the waste. Even if the customer promises in the name of his preferred deity that will just use the drive to store unimportant data, when said drive fails again, they will come back wanting the drive fixed or the data recovered ( probably for free or a very low fee ) .
And if you say then that it cannot be done, or will cost a lot, that customer will start spreading to others that you are not a good professional, or wants to charge a lot for things that should be in warranty, etc. And very conveniently he will forget the part about when you advised him against using that drive, or that he himself promised you that he would just use it to store some trash files of no importance.
Also, no problem in reusing things that can fail without making you lose something non-replaceable ( a car, refrigerator, radio, etc ) .
With the hard disks, it is not a question of not minding the waste. Even if the customer promises in the name of his preferred deity that will just use the drive to store unimportant data, when said drive fails again, they will come back wanting the drive fixed or the data recovered ( probably for free or a very low fee ) .
And if you say then that it cannot be done, or will cost a lot, that customer will start spreading to others that you are not a good professional, or wants to charge a lot for things that should be in warranty, etc. And very conveniently he will forget the part about when you advised him against using that drive, or that he himself promised you that he would just use it to store some trash files of no importance.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 28th, 2016, 19:31
data-medics wrote:That having been said, drive #2 is just a media cache issue. It's an easy enough fix using any pro data recovery tools like PC-3000. If you read system file 93 and post it, someone here could probably modify it for you so you can write it back to disable the media cache.
Read and Write F3 Arch Sys files with HyperTerminal :
http://www.hddoracle.com/viewtopic.php?f=83&t=1455
FYI, there is an official CC4H firmware update.
Barracuda (1TB/disk platform) Firmware Update - Seagate:
http://knowledge.seagate.com/articles/e ... Q/223651en
Re: Seagate 2 TB -- How to refurbish to factory level using
July 29th, 2016, 5:05
The Only useful and worth reading post by Fzabkar in entire thread.
Thank you so much.
I have updated firmware and drive has become normal. It has passed seatools basic diagnostics as well. Customer is also satisfied. All credit goes to fzabka.
Instead of criticizing and finding faults one can do something creative , helpful. fzabkar has consistently shown this from all his posts.
For other contributors -- Thanks for your suggestions. I think let customer decide whether to use disk or not. let us leave that part on customer. We will discuss only technical part and may benefit from the process.
I am sure large no. of members must have got Seagate firmware update information .
Keep it up fzabkar , thanks again.
Thank you so much. I have updated firmware and drive has become normal. It has passed seatools basic diagnostics as well. Customer is also satisfied. All credit goes to fzabka.
Instead of criticizing and finding faults one can do something creative , helpful. fzabkar has consistently shown this from all his posts.
For other contributors -- Thanks for your suggestions. I think let customer decide whether to use disk or not. let us leave that part on customer. We will discuss only technical part and may benefit from the process.
I am sure large no. of members must have got Seagate firmware update information .
Keep it up fzabkar , thanks again.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 29th, 2016, 5:32
2 old men met in the street on the morning of the day
One say to the other: "good morning, how are you?"
He answers: go to hell
He asks him: "I do not understand, why you're treating me like that, all I said was good morning and asked how are you
He replied: why should I waste my time talking to you for half an hour, and then tell you to go to hell, I telling it to you now.
What I'm trying to say, people here won't like to waste their time back in forth, they are telling at the beginning the outcome of the situation.
With no offence, If you would have been long enough in this line of work (HDD's) you would have understand that the replies here was meant to help you, not the opposite.
In time you'll see it
One say to the other: "good morning, how are you?"
He answers: go to hell
He asks him: "I do not understand, why you're treating me like that, all I said was good morning and asked how are you
He replied: why should I waste my time talking to you for half an hour, and then tell you to go to hell, I telling it to you now.
What I'm trying to say, people here won't like to waste their time back in forth, they are telling at the beginning the outcome of the situation.
With no offence, If you would have been long enough in this line of work (HDD's) you would have understand that the replies here was meant to help you, not the opposite.
In time you'll see it
Re: Seagate 2 TB -- How to refurbish to factory level using
July 29th, 2016, 10:01
Jermy Jermy try to understand ( sadly You will not be able to understand anyway)
Its CAP issue . Visit india live here for 1 month and you will not even throw burnt pcb .
Anyway have you seen Jugad link someone mailed earlier ?
Instead of saying NO NO No , be positive and look something positive in every situation . Your pessimistic depressive attitude does not suit to DR business as DR professional has to be positive ,
Its CAP issue . Visit india live here for 1 month and you will not even throw burnt pcb .
Anyway have you seen Jugad link someone mailed earlier ?
Instead of saying NO NO No , be positive and look something positive in every situation . Your pessimistic depressive attitude does not suit to DR business as DR professional has to be positive ,
Re: Seagate 2 TB -- How to refurbish to factory level using
July 29th, 2016, 15:13
@terminator2, I would show your customer the following:
https://www.hbsslaw.com/cases/seagate/pressrelease/seagate-hard-drives-consumers-file-national-class-action-lawsuit-against-seagate-for-defective-hard-drives
https://www.backblaze.com/b2/hard-drive-test-data.html
https://www.hbsslaw.com/cases/seagate/pressrelease/seagate-hard-drives-consumers-file-national-class-action-lawsuit-against-seagate-for-defective-hard-drives
https://www.backblaze.com/b2/hard-drive-test-data.html
Re: Seagate 2 TB -- How to refurbish to factory level using
July 30th, 2016, 2:16
Oh that horrible news. Thanks fzabkar for pointing out this major issue against Seagate which was supposed to be a reputed brand.
I am wondering what lead to so much downfall for an iconic company like Seagate.
why they failed to maintain quality in competitive market ? Its strange
Thanks again
I am wondering what lead to so much downfall for an iconic company like Seagate.
why they failed to maintain quality in competitive market ? Its strange
Thanks again
Re: Seagate 2 TB -- How to refurbish to factory level using
July 30th, 2016, 3:48
FWIW, BackBlaze's stats would suggest that Seagate's 6TB drives are very good.
Re: Seagate 2 TB -- How to refurbish to factory level using
July 30th, 2016, 10:17
The "Survival analysis of (BackBlaze's) hard disk drive failure data" paper by Ross Lazarus is VERY interesting!
http://bioinformare.blogspot.ca/2016/02 ... drive.html
http://bioinformare.blogspot.ca/2016/02 ... drive.html
Re: Seagate 2 TB -- How to refurbish to factory level using
July 31st, 2016, 12:02
thanks Larrysabo
learned something new....
reliability statistics of hard drives are changing continuously.
I was not aware that HGST and hitachi are different companies.
Hitachi was most reliable but since it is been taken over by wd its reliability will be in question now.
seagate / samsung is out of reliability since long back
WD being american company will lack japanese reliability
So Toshiba may emerge as more trustworthy brand.
I have heard that some toshiba drives are manufactured in wd factories
Now which brand to trust
learned something new....
reliability statistics of hard drives are changing continuously.
I was not aware that HGST and hitachi are different companies.
Hitachi was most reliable but since it is been taken over by wd its reliability will be in question now.
seagate / samsung is out of reliability since long back
WD being american company will lack japanese reliability
So Toshiba may emerge as more trustworthy brand.
I have heard that some toshiba drives are manufactured in wd factories
Now which brand to trust
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