ST31000528AS FW: CC38 Problem

[gps31]

Problems:

1. When Power connected Spin Down after 11 Clicks

2. In Terminal

Ctrl+L

HighPowerMode
New Skews Pharaoh 0F with VTPI,RAP16,Common Code 3
Product FamilyId: 3F, MemberId: 03
HDA SN: 5VP5KQBJ, RPM: 7201, Wedges: 120, Heads: 4, Lbas: 74706DB0, PreampType: 71 43
PCBA SN: 0000E044J2GT, Controller: YETIST_3_*/4_0(649B)(3-12-3-3), Channel: AGERE_COPPERHEAD_LITE, PowerAsic:
2000000
Package Version: PH0G7B.CCD3.FV0284., Package P/N: 100618531, Package Builder ID: AT,
Package Build Date: 03/12/2010, Package Build Time: 15:07:14, Package CFW Version: PH0G.CCD3.00247208.AT00,
Package SFW1 Version: B76C, Package SFW2 Version: ----, Package SFW3 Version: ----, Package SFW4 Version: ----
Controller FW Rev: 03121507, CustomerRel: CC38, Changelist: 00247208, ProdType: PH0G.CCD3, Date: 03/12/2010, Time: 150714, UserId: 00236537
Servo FW Rev: B76C
RAP FW Implementation Key: 10, Format Rev: 0001, Contents Rev: A2 07 03 03
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled
- LTTC-UDR2 enabled
F3 T>

For V1 at T-Level

V1
User Slip Defect List
log log log phys phys
LBA span cumm cyl hd sctr zn cyl sctr SFI PBA
0 0 0 0 0 0 0 0 0 4 0

Head 0: entries 1 slips 0
Head 1: entries 0 slips 0
Head 2: entries 0 slips 0
Head 3: entries 0 slips 0
Total Entries 1 Total Slips 0

F3 T>

For V4

V4

Reassigned Sectors List
Entries: 0000, Retrieved: 0000, Alts: 0000, Removed: 0000, Pending: 0000, GList: 0000, RList: 0000

Idx LBA PBA LLLCHS of LBA PLPCHS of PBA SFI Hours Msecs Status BBM Mask

F3 T>

For V40

V40
Nonresident GList 0 entries returned
Total entries available: 0
PBA Len Flags Phy Cyl Hd PhySctr SFI

F3 T>

For V10 it responds, Posted here only final

0 3B164 3B164 22D 43F9E 80 scr fill
0 3B165 3B165 22D 43F9E 80 scr fill
0 3B166 3B166 22D 43F9F 80 scr fill
0 3B167 3B167 22D 43F9F 80 scr fill
0 3B168 3B168 22D 43FA0 80 scr fill
Head 0 Entries: 66A
Head 1 Entries: 363
Head 2 Entries: 225
Head 3 Entries: 2B0
Total Entries: EA2

F3 T>

For V2

V2
System Slip Defect List
log log log phys phys
LBA span cumm cyl hd sctr zn cyl sctr SFI
0 0 0 0 0 0 0 3BA59 0 FFFFFFFF 0
25A10 390 390 0 1 0 1 3B66F 0 FFFFFFFF 25DA0
4B420 390 720 0 2 0 2 3A940 0 FFFFFFFF 4BB40
70E30 390 AB0 0 3 0 3 39C06 0 FFFFFFFF 718E0
96840 390 E40 AA 0 0 4 3BB03 0 FFFFFFFF 97680
BC250 390 11D0 AA 1 0 5 3B719 0 FFFFFFFF BD420
E1C60 390 1560 AA 2 0 6 3A9EA 0 FFFFFFFF E31C0
107670 390 18F0 AA 3 0 7 39CB0 0 FFFFFFFF 108F60

Head 0: entries 2 slips 390
Head 1: entries 2 slips 720
Head 2: entries 2 slips 720
Head 3: entries 2 slips 720
Total Entries 8 Total Slips 18F0

F3 T>

I have only STCOM no PC3k, Through HyperTerminal i can read and write sysfiles(attached only copy 0)

Copy 0.rar

Some sysfiles of copy 0

(399.87 KiB) Downloaded 453 times

but whenever i tried to regen translator it shows( either m0,6,3,,,,,22 or m0,2,2,,,,,22)

m0,6,3,,,,,22

SIM Error 2012
DiagError 0000500E Process Defect List Error
R/W Sense 00000002, R/W Error 841C0087, List Offset 00000000, List Index 00256177, File Error 00000080

F3 T>m0,2,2,,,,,22

SIM Error 2012
DiagError 0000500E Process Defect List Error
R/W Sense 00000002, R/W Error 841C0087, List Offset 00000000, List Index 00256177, File Error 00000080

This is head test

F3 7>X

Head 00 Resistance 013D
Head 01 Resistance 0137
Head 02 Resistance 0163
Head 03 Resistance 016A

F3 7>

Any IDEAS??

[gps31]

This is Ctrl+X report

Ctrl+X


ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
17063 99999999 16 04 000000 000000 1 00000080 SRV_MEM Type C Addr 00000000 Cnt 3030
17079 16 0 03 000000 000000 1 00000080 RD_CHNL
17079 0 10506 30 000000 000000 1 00000080 SPN_DN NORMAL
27686 10607 1 2F 000002 000000 1 00000080 SPN_UP
27691 5 0 27 000000 000000 1 00000080 SND_SRV 0501 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27691 0 1 27 000000 000000 1 00000080 SND_SRV 0106 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27692 1 0 27 000000 000000 1 00000080 SND_SRV 0501 008F 0000 0000 0000 0000 0000 0000 0001
7103 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 02 4088 C877 0000 0000
27692 0 0 27 000000 000000 1 00000080 SND_SRV 086F 0000 0000 0000 0000 0000 0000 0000 0001 0071 00D0
7103 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27693 1 0 27 000000 000000 1 00000080 SND_SRV 086F 0000 0000 0000 0000 0000 0000 0000 0001 0071 00D0
7103 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 02 0000
27693 0 0 27 000000 000000 1 00000080 SND_SRV 086F 0000 0000 0000 0000 0000 0000 0000 0001 0071 00D0
7103 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27693 0 1 27 000000 000000 1 00000080 SND_SRV 086F 0800 0000 0000 0000 0000 0000 0000 0001 0043 00D0
7103 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27694 1 0 27 000000 000000 1 00000080 SND_SRV 0501 0090 0000 0000 0000 0000 0000 0000 0001
1C21 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 02 C877 0000 0000
27737 43 0 27 000000 000000 1 00000080 SND_SRV 106F 0000 007E 0000 0000 0000 0000 0000 0001 0013 00D0
1C21 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
27737 0 0 27 000000 000000 1 00000080 SND_SRV 0C01 0000 0000 0000 0000 0000 0000 0000 0001 B76C 00D0
1C21 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 02 0000
31197 3460 1 27 000000 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 76C 00D0
1C21 0000 0080 0014 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
41964 10767 5782 02 002241 000000 0 C4150183 XFR RD SYS LBA B 00008AD4 L 00000180 BO 000000 BES
004C000.0057FFF.004C000
47746 5782 11 02 002241 000000 1 00000080 XFR RD SYS LBA B 00008C54 L 00000100 BO 000000 BES 0

47761 15 1 27 002241 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 0
0000 0000 0000 0001 E230 EB5F 0180 0114 0280 0214 02 088 C877 0000 0000
47762 1 0 27 002241 000000 1 00000080 SND_SRV 0501 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 0000 0001 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
47762 0 1 27 002241 000000 1 00000080 SND_SRV 0106 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 0000 0001 E230 EB5F 0180 0114 0280 0214 02 7 0000 0000
47763 1 0 27 002241 000000 1 00000080 SND_SRV 0501 008F 0000 0000 0000 0000 0000 0000 0001 7103 00D0
7103 0000 0000 0001 E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
47763 0 28 02 002241 000000 0 43110081 XFR RD SYS LBA B 000055B4 L 00000008 BO 000000 BES
0086580.0086F7F.0086580
84715 36952 0 27 002241 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 002C 00D0
0000 0000 FFFF FFEA E230 EB5F 0180 0114 0280 0214 02 77 0000 0000
94289 9574 0 27 002241 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 002C 00D0
0000 0000 FFFF FFEA E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
94289 0 0 27 002241 000000 1 00000080 SND_SRV 0501 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 FFFF FFEA E230 EB5F 0180 0114 0280 0214 02

94290 1 0 27 002241 000000 1 00000080 SND_SRV 0106 0000 0000 0000 0000 0000 0000 0000 0001 0136 00D0
0136 0000 FFFF FFEA E230 EB5F 0180 0114 0280 0214 02 201 4088 C877 0000 0000
94290 0 0 27 002241 000000 1 00000080 SND_SRV 0501 008F 0000 0000 0000 0000 0000 0000 0001 7103 00D0
7103 0000 FFFF FFEA E230 EB5F 0180 0114 0280 0214 0280 0201 4088 C877 0000 0000
94291 1 1062 1C 002241 000000 2 841C0087 PROC_DL
94306 15 31 02 002241 000000 1 00000080 XFR RD SYS LBA B 00004FA6 L 00000501 BO 000000 BES 011D75.00E9CF6
94337 31 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000001A L 00000028 BO 000000 BES
0111D76.0113175.0111D76
94341 4 1007 02 002241 000000 0 89800094 XFR RD SYS LBA B 00025A2A L 00000028 BO 000000 BES
0111D76.0113175.0111D76
137246 42905 0 27 002241 000000 1 00000080 SND_SRV 516F 0000 0000 0000 0000 0000 0000 0000 0001 FFFF 00D0
0002 0000 0001 852B E230 EB5F 0180 0114 0280 0214 02 0 0000

[northwind]

Yep, heads are gone and need to be replaced.

[MindMergepk]

Yep, heads are gone and need to be replaced.

+1

heads are victim.

[tonny]

Can you need replaced hard drive broken head to restore the data

[labtech]

There is a small chance that the main problem is firmware, even with the 11 clicks. However, a couple of the heads do look degraded, so very high chance there are many bad sectors on those and you will likely have to replace them.

@tonny
What city in the US are you located in?

If you are serious about data recovery, you can partner up with somebody local (if can find somebody local) to help you get better while working on your cases and perhaps receive more training and so on.

Asking questions as you are on the forum does not really help you expand knowledge as well as when somebody helps you. There is a lot going on behind the scenes to just a simple answers/replies from a forum. It is difficult to learn and apply suggestions from the forum and it really sabotages your learning curve.