ST3000DM001 FAIL Servo Op=0100 Resp=0007

[C0GuM3I0]

Hello !!

I'm a newbie. If someone can help ...

Can I solve this problem by swapping the heads?

Or something on the PCB ?



Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0100 0047 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 4294 0000 2247 0000 0020 0018 0007 0010
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD40 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD80 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FDC0 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007

[pikus_09]

Fail servo op = bad heads. You need to swap heads.

[mmo4]

Hello !!

I'm a newbie. If someone can help ...

Can I solve this problem by swapping the heads?

Or something on the PCB ?



Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0100 0047 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 4294 0000 2247 0000 0020 0018 0007 0010
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD40 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD80 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FDC0 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007

broken Head
Can you need look for a similar model to replace the Head

[hdd_sand]

Good luck!

+1

[pcimage]

Good luck!

+1

+2

Almost certainly media damage too. Nearly every clicking drive of this model I've seen has at least one dirty head and media damage to that platter.

Sadly, you have ZERO chance of recovering yourself

[data-medics]

Definitely is not the model you want to attempt your first head replacement on. Even if you manage to swap the heads without killing them (0.1% chance), there's about a 99% chance you'll need to modify the firmware to disable features like the media cache and auto-reallocation functions just to get the drive stable. Then you'll need a professional imaging tool like PC-3000 or DeepSpar Disk Imager 4 to safely extract the data. Otherwise you'll just kill the new heads fast.

If the data is worth $700-800, have a professional do it for you. Our price here for those cases is $650 plus the cost of a donor drive, just to give you a baseline.

[day1data]

Turns out that this terminal output

Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0100 0047 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 4294 0000 2247 0000 0020 0018 0007 0010
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD40 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD80 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FDC0 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007

Is not just for bad heads. Even though we have seen countless amounts of these ST3000DM001 come in with head crashes showing this terminal output. Last week we had one show the same terminal output and it turned out to be a faulty PCB. Just wanted to let the others know that don't always assume this terminal message is heads/surface damage.

Does the drive stay spinning? What noises does it make?

[microsoftengineer]

check if PCB is original you need Pc3000 or any Prof. tool which can Read ROM ID (HDD Serial & PCB ID serial are same)if PCB is original most probably Damage Heads with surface damage too……..

[MindMergepk]

Hello !!

I'm a newbie. If someone can help ...

Can I solve this problem by swapping the heads?

Or something on the PCB ?



Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0100 0047 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 4294 0000 2247 0000 0020 0018 0007 0010
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD40 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 4294 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FD80 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame FDC0 0049 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 E9F5 E90E FFFF 2000 22F4 0000 0000 EB4E 0000 EB4E 0000 2247 0000 0020 0018 0005 0000
FAIL Servo Op=0100 Resp=0007

heads + media damage. as already mentioned by Pro's you should not attempt it yourself, best chances is to send drive to a decent Pro.

good luck

[Amarbir[CDR-Labs]]

Definitely is not the model you want to attempt your first head replacement on. Even if you manage to swap the heads without killing them (0.1% chance), there's about a 99% chance you'll need to modify the firmware to disable features like the media cache and auto-reallocation functions just to get the drive stable. Then you'll need a professional imaging tool like PC-3000 or DeepSpar Disk Imager 4 to safely extract the data. Otherwise you'll just kill the new heads fast.

If the data is worth $700-800, have a professional do it for you. Our price here for those cases is $650 plus the cost of a donor drive, just to give you a baseline.

Jared ,
As And As i have started to do more physical work i have started to experience this .But i had a very unique case few days back ,Read rom and program same pcb rom back and voila

[MindMergepk]

Definitely is not the model you want to attempt your first head replacement on. Even if you manage to swap the heads without killing them (0.1% chance), there's about a 99% chance you'll need to modify the firmware to disable features like the media cache and auto-reallocation functions just to get the drive stable. Then you'll need a professional imaging tool like PC-3000 or DeepSpar Disk Imager 4 to safely extract the data. Otherwise you'll just kill the new heads fast.

If the data is worth $700-800, have a professional do it for you. Our price here for those cases is $650 plus the cost of a donor drive, just to give you a baseline.

Jared ,
As And As i have started to do more physical work i have started to experience this .But i had a very unique case few days back ,Read rom and program same pcb rom back and voila

do you have terminal log for this case prior to writing ROM back ??

[Amarbir[CDR-Labs]]

Definitely is not the model you want to attempt your first head replacement on. Even if you manage to swap the heads without killing them (0.1% chance), there's about a 99% chance you'll need to modify the firmware to disable features like the media cache and auto-reallocation functions just to get the drive stable. Then you'll need a professional imaging tool like PC-3000 or DeepSpar Disk Imager 4 to safely extract the data. Otherwise you'll just kill the new heads fast.

If the data is worth $700-800, have a professional do it for you. Our price here for those cases is $650 plus the cost of a donor drive, just to give you a baseline.

Jared ,
As And As i have started to do more physical work i have started to experience this .But i had a very unique case few days back ,Read rom and program same pcb rom back and voila

do you have terminal log for this case prior to writing ROM back ??

Kaisey Ho Baijaan,
The Terminal Was Similar To This This Was The Santosa Freeplay 3 Platter 6 Head Old 1 TB Seagate External HDD

[MindMergepk]

thanks, am fine brother

[C0GuM3I0]

Thanks for everyone's help! I'm looking for a compatible donor, and have a friend to help me in exchange of heads.

Thank you very much.