Problem with a Seagate ST1000DM003

[alexeirojas87]

Hello, sorry for my english.

I have a hdd Seagate with the following properties

Model:ST1000DM003
PN:1CH162-302
FW:CC46

It was working fine, but one day, not work anymore, windows or setup pc not recognise the hdd.

I change the card with another identical and windows recognise the hdd but with only 8gb, and cant not format or use any tools(Victoria, hdd recover etc) .

I try update the firmware with the tools of Seagate but i get errors

Is there any way to update the firmware, or some way to recover the hdd.

Thanks

[pepe]

Hello,
it is essential to properly diagnose the problem instead of shooting in the dark. Firmware is a complex thing and one must find out what's wrong before taking measures to correct it.

Post terminal log at least.

or ask Spildit, he will be glad to help.