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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Failed GoFlex home

January 3rd, 2017, 9:03

My "NAS" failed on me. I was a complete idiot and got rid of my backups of my photo library to make room for other stuff so now they are lost. The drive doesn't exactly make the head crash sound. I spun it up about 3-4 times. From what I could gather it seems like it can't find the "tracking?" information on the platter and spins down. I removed the controller board to get the info off of it and noticed the pads fro the spindle and heads look scorched. I'm guessing there was a surge of some sort. I've attached a pic. I'm guessing the heads or the controller board are toast. What i'm wondering is does this seem to add up. If so what would recovery cost or would it be possible it's just the board.
Attachments
IMG_20161115_021801.jpg

Re: Failed GoFlex home

January 4th, 2017, 3:52

It's a Seagate. You're saying it doesn't click? If it spins up, clicks and spins down, then most probably heads are gone.
The pads on the PCB look like normal corrosion to me, you can use soft pencil eraser to clean them and see if it makes any difference. However,if it clicks, I strongly suggest against powering it up again.
If it doesn't click then it could be a lot of things and a terminal output is needed to determine the problem.

I suggest you contact Jon at
http://www.datasaversllc.com for more.
Good luck!

Re: Failed GoFlex home

January 4th, 2017, 9:36

I second Jon as a good option in the US, and agree that it is likely heads. Judging by the PCB, you are dealing with a DM series Seagate drive which is prone to head failures...particularly with the 1.5TB, 2TB and 3TB models.

Re: Failed GoFlex home

January 4th, 2017, 12:59

@xplus93, where in the United States are you?

Re: Failed GoFlex home

January 8th, 2017, 10:11

Northern Virginia.
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