Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
May 4th, 2017, 20:41
I got a wd 3.5 hard drive from a customer used in a pc as discussed drive and it was asking for formation.
I scanned the whole drive with r-studio and only the files that came with hard drive (like wd manual and logo).
The customer is very confident that it have a lot of documents and pic and videos and this is the original hdd.
What could be the issue here? Does disk compression can case this issue?
May 4th, 2017, 20:54
It sounds like the drive came from an external enclosure (eg My Book Essentials), in which case the user's data are encrypted. The end of the drive has a SmartWare area which is not encrypted. That's what you are seeing.
Go to WD's warranty verification page and input the drive's serial number. This will tell you the product that the drive was installed in.
May 5th, 2017, 5:24
fzabkar wrote:It sounds like the drive came from an external enclosure (eg My Book Essentials), in which case the user's data are encrypted. The end of the drive has a SmartWare area which is not encrypted. That's what you are seeing.
Go to WD's warranty verification page and input the drive's serial number. This will tell you the product that the drive was installed in.
+1
May 5th, 2017, 8:48
Inspect some common areas of the drive with a hex editor, what do you see?
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