Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
September 27th, 2018, 12:40
Hi,
Usb connector of my wd elements is out, it's a recurrent problem on this model and usb is welded to cardboard.
What is the best solution to restore usb pin or to access my data ?
Regards.
September 27th, 2018, 13:20
Hi. I think you are saying the usb connecter has broken away from the printed circuit board pcb?
For a diy solution the best 'fix' would likely be to solder a 4 pin usb2 type cable to the relevant points on the pcb and transfer the data to another drive etc.
If you can upload a photo image of your broken pcb then somebody can indicate the connection points.
October 5th, 2018, 7:25
Hi,
No, the problem is that the usb connector doesn't connect to the usb cable correctly.
Some of internals pins of the connector to usb cable is broken.
It's a specific connector of western digital.
It happens after multiple unplug on this model.
Is there a method to access data ?
[img]<a%20href="https://ibb.co/mw0rUK"><img%20src="https://preview.ibb.co/mfZwwz/Image1.jpg"%20alt="Image1"%20border="0"></a>[/img]
[img]<a%20href="https://ibb.co/m1cD9K"><img%20src="https://preview.ibb.co/jT2fpK/Image2.jpg"%20alt="Image2"%20border="0"></a>[/img]
[img]<a%20href="https://ibb.co/jKEt9K"><img%20src="https://preview.ibb.co/e3sPGz/Image3.jpg"%20alt="Image3"%20border="0"></a>[/img]
Regards.
October 5th, 2018, 15:05
Try reading Dick’s post again
October 5th, 2018, 18:38
Hi,
How to find relevant pins on pcb ?
On the pcb directly, it seems difficult, pins are very small and there is a varnish.
The photos of it :
https://ibb.co/mw0rUKhttps://ibb.co/m1cD9Khttps://ibb.co/jKEt9K2 types of connector are present :
- one connector with 12 pins
- one connector with 2 pins
and the usb broken connector
Can it works with a new pcb with good usb connector ?
Or connect to usb cable to the pins ?
Regards.
October 5th, 2018, 20:02
Those pictures are not helpful. You need to remove the PCB from the drive with a torx driver and take a clear picture of the component side of the PCB. You could also try a micro USB cable plugged into part of the USB connector. Sometimes that will allow access to the data, all other things being okay.

- Micro-USB.jpg (15.99 KiB) Viewed 9649 times
October 6th, 2018, 0:40
Usually you would use a microscope to fix, either a new connector or wires and recover data. 10x magnification is plenty. It isn't very hard at all. I would never use the HDD again after recovery. Put it in a drawer as a future "Backup"
October 6th, 2018, 6:48
Why not buy a good usb pub from eBay or similar, swap the ROM chip and use the drive as normal?
What is the pub number? Take a pic of the backside of the drive and post it.
October 6th, 2018, 14:06
Hi,
I realized the pictures of the pcb removed for the usb pins identifying:
https://ibb.co/moj41zhttps://ibb.co/ifEXoehttps://ibb.co/b0LcMzhttps://ibb.co/nLZREKhttps://ibb.co/n50iuKhttps://ibb.co/nBPREKcitation :
You could also try a micro USB cable plugged into part of the USB connector. Sometimes that will allow access to the data, all other things being okay.
=> For micro usb cable, how can I plug power ?
=> Where can I find ROM chip on pcb ?
Regards.
October 6th, 2018, 14:49
Buy a pcb 771960...and move marked komponent.
- Attachments
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October 7th, 2018, 9:34
So I would prepare a spare usb cable and solder the four connections as indicated in the edited photo.
October 9th, 2018, 7:58
Hi,
I soldering many times pins but the soldering did not hold and pin with a part of the card board snapped.
Pcb seems to be a very poor quality.
The picture :
https://ibb.co/nJkLypI think the pcb is out
A short-circuit is now present between the 2 pins D+ and D-.
How to solve this problem ?
Regards
October 9th, 2018, 14:36
Sorry to say but your soldering skills and probably your equipment is not up to the job!
To remove the short might be difficult as it appears you have poked the two little solder pads to death.
It might be possible to remove the short circuit and connect to the other side of the pcb?
Now a really easy job has been made harder and probably your best move is to buy in a new pcb and swap the chip as suggested by mr_spokk.
My best advice is to get somebody with the required knowledge, tools and skills to do it for you.
October 9th, 2018, 14:43
dick wrote:Sorry to say but your soldering skills and probably your equipment is not up to the job!
To remove the short might be difficult as it appears you have poked the two little solder pads to death.
It might be possible to remove the short circuit and connect to the other side of the pcb?
Now a really easy job has been made harder and probably your best move is to buy in a new pcb and swap the chip as suggested by mr_spokk.
My best advice is to get somebody with the required knowledge, tools and skills to do it for you.
I have to agree.
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