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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST1000LM024 Head Change

December 17th, 2018, 2:17

Hello, I'm from Brazil, sorry about my bad english and for creating another topic of this HD model, but I've read all topics about it and I couldn't come to a conclusion.

I gave 2 punches in my notebook and for my bad luck it was exactly over where the HD is.

The disk still worked so I ran HDTunePro and went away when I came back, the screen was black and the notebook did not wake up, I held the power button and then turned the notebook on again and the message is "Operating System not found"

My HDD does exactly the same sound of this one (I don't own this video):
https://www.youtube.com/watch?v=5hbqLCXx5LM

I bought an used HD (it have some bad blocks but is recognized by windows normally) with the same model in the hope of changing the head, but I don't know if they are compatible and I don't want to open them without being sure of that.

I've already swap the PCB boards from the new one to the clicking one and the disc doesn't spin.

This is the patient:
Image
Image

This is the supposed donor:
Image
Image

High definition images:
Patient: https://ibb.co/QFsF04b
Patient: https://ibb.co/nrRLxFS
Donor: https://ibb.co/qRfm9Dr
Donor: https://ibb.co/sW3390Y

Anyone can help me with this case?

Thanks in advance.

Re: ST1000LM024 Head Change

December 17th, 2018, 11:23

First let me say, if the data is important please send it to a professional data recovery service. If you don't have a clean bench please don't open the hard drive.
Although I can't help you with DIY in this case I would like to say a few things to help others in similar situations.
There is a logical order to diagnosing a failed disk drive. If you beat up your laptop (or drop it) then it will most likely cause internal damage to the HDD. There is no logical reason to run a long test or to throw parts at a data recovery job. If you do not see physical damage to the PCB after the HDD has suffered trauma then there is not really any reason to swap the PCB. The chances of someone with no head swap experience successfully changing the heads in a 2.5" hard drive are extremely low, and it could result in catastrophic failure and complete data loss. There is no turning back once the data has been destroyed. I feel for our customers when they send in a failed DIY case. Sometimes we can save the day, but when we can't, you can hear the devastation in their voices. Consider how you will feel if you lose all of the data and then send it out for recovery, just to hear the words that YOU have destroyed the data. If you lose all of the data and you will not feel any pain then, and only then, move forward with DIY.

Re: ST1000LM024 Head Change

December 17th, 2018, 13:27

I totally share the comment of fellow @Blizzard.
Apart from that if you have fitted the PCB and the motor does not move the heads are not compatible.
It is important that the first four letters of the P / N match.

Re: ST1000LM024 Head Change

December 17th, 2018, 14:25

Thank you very much for the reply, Blizzard and mhp666.

This is the email from the recovery center in my city.

"Good morning, Caio,

You would need to send the HD for analysis. Based on the analysis we set up a data recovery budget.

We do not charge for the budget and normally it takes 2 to 3 days, depending on the state of the HD this term may be longer.

Our Data Recovery has a minimum cost of R$540.00 (around US$140,00), but it is only the analysis that will determine the state of the HD, and the price and term of the Recovery.

However, if the HD reading head is damaged and needs to be changed, the budget in such a situation is from R$1,540.00 (around US$395,00) + pieces (pieces means the cost of a HD identical to the beginning of the process, for withdrawal and exchange of the reading heads).

Every process is done right here. Nothing is outsourced or sent out. We have a clean camera and all the necessary tools to work inside the HD."


Maybe the total cost reach more than R$2,000.00 (around U$500,00). In fact, the only important file that I want back is a worksheet where I put loans that I made for a person. I just can't remember the total values of the loans, but if it is something around R$2,000.00 (R$ is the Brazilian money), I will recover the HD for nothing, you understand me? This is a complicated situation.

Re: ST1000LM024 Head Change

December 21st, 2018, 10:57

if you can send drives to me, I will recover your file almost for free.

Re: ST1000LM024 Head Change

December 22nd, 2018, 13:26

we will give him 100 Usd with data :)

Re: ST1000LM024 Head Change

December 24th, 2018, 5:08

drHDD wrote:if you can send drives to me, I will recover your file almost for free.


I need to check the shipping costs from Brazil to Canada. How much do you charge to recover the data?

Re: ST1000LM024 Head Change

December 24th, 2018, 5:09

helpdisc wrote:we will give him 100 Usd with data :)


Sending to Serbia must be very expensive.

Re: ST1000LM024 Head Change

December 24th, 2018, 5:17

you did not get the joke...

Re: ST1000LM024 Head Change

December 24th, 2018, 9:44

helpdisc wrote:we will give him 100 Usd with data :)

:lol: :lol: :lol:
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