Western MyPassport unlock possible bot no access

[fabianf]

Hi there,

customer have a Wester My Passport 4TB.
I can unlock it with the passwort but the Partition is RAW. Checkdisk is not possible.
If I try to scan the surface for a filesystem with with R-Studio its very slow -> 100MB in 20 minutes. If i try to rawcopy it i get sector errors on every sector.
I cant hear any scratch or clicking noise and the disk is blinking normaly while I try to access it.

Could it be possible that it is a Bug in the Firmware and the unlockingprocess doesn't work correctly?

best regards
Fabian

[cpm0088]

Check the SMART data. Do you have data recovery hardware tools such as PC 3000?

[mr_spokk]

Clear Re-Lo list and clone the drive...then go after the data

[cpm0088]

Clear Re-Lo list and clone the drive...then go after the data

First need to find out if he has the tools to even do that, he may not have anything.

[DR-Kiev]

Clear RE-LO is not enough. It's necessary to disable background media scan in module 02 otherwise RE-LO will fill again ...

This method doesn't work for Spyglass (SMR) drives to make them fast.
I would think, OP reading and scanning zerioes.

[fabianf]

HI,

WDMarv wont let me access to the disk. It says -> Drive is password protected. See Pic
I can read the Smart Data with another tool. See Pic

I dont have a PC3000. I asked already for an offer but that was to expensive.
Is it possible to handle it with WD Marvel? If its working with it i wanna buy the livetime licence for it. Or do u have some better tools to handle it?

best regards
Fabian

Attachments

[fabianf]

doublepost

[pcimage]

Most likely you will not be able to do anything with this drive at firmware level even with the latest version of PC-3000 ...

Just outsource the drive to someone who can recover from it ?

Exactly, even for pro with latest PC3000 these are a nightmare.

So DIY is right out of the question on this one