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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST2000DM001 resets its SMART on power cycle

August 15th, 2019, 9:12

Hi,

I have ST2000DM001 - 1ER164, firmware CC43. Disk has no important data (already cloned to another HDD), so I have nothing to lose, I just want to use it with android TV to store unimportant recordings.
Disk can be sometimes detected on 2/3 Motherboards and works. The third motherboard detects it but freezes in BIOS. So i hooked it to USB - SATA converter and disk is sucesfully detected in Windows. SMART reading is in attachment. Every time i power cycle the HDD it resets all the stats.

Is this any well known FW bug or is its SA area damaged ? Is there any known fix or test with TTL adapter ? (I dont have any pro tools)

Thanks
Attachments
SMART.jpg
SMART report

Re: ST2000DM001 resets its SMART on power cycle

August 17th, 2019, 19:35

Probably bad SA and/or weak system head, this would explain why smart changes do not get written on SA.
ST2000DM001 - 1ER164 hdd are terminal locked, however you couldn't fix it even if terminal was accessible.

P.S.
Be carefull with your system drive, it has a yellow dot, this means that it has some issue.
Can you show us its smart attributes?

Re: ST2000DM001 resets its SMART on power cycle

August 17th, 2019, 20:26

Thank you for response,

Well, thats sad they also locked terminal, without working SMART or at least some way to check G-list and head resistance, the disk is somewhere between "one damaged SA sector" and "total wreck minutes before death" :D
Seems like there is nothing else to do, just to trash it. It is also funny that some MBs can access and read data on the drive and some cant. I have no idea how some BIOSes can totally freeze and some work fine while using the same read commands.


Also, about the system drive, It was my testing computer I quickly put together. I used some random old HDD with few reallocated and pending sectors, but actually the disk suddenly died yesterday. I replaced it with another old HDD with half capacity but OK status, so no big deal :lol:

Re: ST2000DM001 resets its SMART on power cycle

August 18th, 2019, 1:55

Actually I just figured out the HDD also somehow got locked, how could this happen ?
Attachments
HDD.png

Re: ST2000DM001 resets its SMART on power cycle

August 18th, 2019, 5:15

This is a SED drive.
https://www.seagate.com/gb/en/tech-insi ... master-ti/
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