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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Toshiba unlock, MHDD / ZU problems

April 22nd, 2020, 23:33

Hi there,

I've done my best to comb through all of the various posts here, but have found no answers to the challenges I've experienced, and I'm hoping for help. I have a drive - a Toshiba MK3265 - on which my son changed the user HDD password to a value not known. It comes out of a Toshiba laptop. I would like to unlock this drive by removing its password.

I've followed the guides I've found here to run ZU but with no luck. I'm hoping for any other suggestions.

I created a FreeDOS USB drive with both MHDD and ZU. I set the SATA controller to ATA/IDE mode. Trying to run "ZU /P" and "ZU /S" just results in a message "ELAPSED:" with a timer that counts up. It appears to be waiting for the drive to come active. The Toshiba drive is the only SATA/IDE drive in the system.

MHDD can see the drive - when I hit shift-F3 you can see the drive attached to a "PCI controller", index 6. MHDD reports "high" security mode, user password set. I attempted to unlock using a master password of 32 spaces -- I get "FAIL", so it appears the master password isn't default. So obviously the drive can be seen, but I don't know why ZU won't work.

In case it was my specific bench system, I tried another PC I had lying around with the same results -- MHDD can see it, but ZU won't.

Any suggestions?

-F

Re: Toshiba unlock, MHDD / ZU problems

April 25th, 2020, 15:25

zu works only on second and primary channels.
what port for this lock_Toshiba shows mhdd?
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