WD 5000LMVW

[angoul]

Hello
I need your help. I've recovered a 2.5 hard drive. The hard drive boots and then shuts down.

It's not detected by my windows or any other system.

With nothing to lose, I opened the door and I saw the problem.
The disc starts and stops and so on and so forth. The drive head doesn't move either.

The disc has its connector soldered directly.


Do you have an idea of the problem

thank you for your help

Attachments

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[poehere]

Yes, it was an easy fix until you opened it up. Now it is good for a doorstop or the trash bin. Nothing more you can do with it now it has been contaminated when you opened it up and then you powered on the drive.

[pcimage]

True you have probably ruined it now, but maybe worth a shot by a pro.

Sadly, you have succeeded only in decreasing the recovery chances and increasing the costs. Expect to pay a fee upfront with no guarantee of recovery.

We’d be happy to take a look if your data is worth a few hundred Euro.

[angoul]

Thank you for your response, but apart from telling me that I shouldn't have opened the disc, no one answered my question.

[colanco]

Thank you for your response, but apart from telling me that I shouldn't have opened the disc, no one answered my question.

And what is the answer you expect to hear?

The problem may be, at least a couple, but you don't want to hear what the problem is, you want to be told, "well done", now the next step is...... and you can recover the data.

Unfortunately it doesn't work like that. There are many data loss problems that a user can solve without a lab, but believe me, this is not the case...

[angoul]

I don't think you understood my question.
I understood very well that you shouldn't open a record under the conditions I did.
My question was more a question of culture.
What can cause problems on the hard drive?
PCB? power supply
is for my culture. I know very well that the disc is out of order, but nothing prevents me from learning. It's by making bad manipulations that you learn.

Thanks

[pcimage]

By “hard drive boots and then shuts down“ I assume you mean it spins up, clicks a few times, then spins down?

If so, then it’s a physical issue (bad/damaged heads) which is usually caused by a drop or other physical trauma. Not necessarily immediately prior to the failure.

[angoul]

Thank you for your answer.
It doesn't click and the playhead is not on the disc. It's in its slot.
The tray goes on and off and so on. That's all.
The head does not move.

[colanco]

As I told you, the problem may be at least a couple, but you don't want to know what the problem was, since you performed processes that nothing indicated were necessary and complicating the resolution of a case that, yes, was very likely to be very simple (failure in the connection between PCB and head block), now the patient already has bigger problems....

[laptokowiec]

hard to say what happened to your hdd

[hdd_sand]

With nothing to lose, I opened the door and I saw the problem.
The disc starts and stops and so on and so forth. The drive head doesn't move either.

Most likely he's powering the drive on without the lid so the HDA is no making contact with the PCB that's why the heads aren't moving. Take it to a DR specialist if you care about the data, no much you can do No DIY