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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD80EDAZ - Carbonite thinks drive is external still

July 31st, 2020, 7:56

Ok...so I purchased two EZ Store external drives and removed the WD80EDAZ drive from inside and installed in my Windows 10 computer. Reformatted them and all is well...however, I cannot add them to my Carbonite backup.

I'm not a hard drive expert or anything, but I assume that somehow, the drive still contains some indicator that it's an external drive and Carbonite is picking this up.

Any ideas on how to confirm and/or resolve this?

Side note: I am a Carbonite Plus subscriber, so I should be allowed to backup external drives anyway...I'm working on that with Carbonite.
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