Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
September 16th, 2020, 13:51
Hi folks, does anyone here know which tool I can use to update HC320 8Tb hard drives? I have the firmware I want to load as a .bin file but I don't know which software to use to apply it. Cheers
September 16th, 2020, 20:59
September 17th, 2020, 14:27
Thank you for the suggestion, I installed Niagara but when I ran it, it threw up an error saying the software had expired and to update to the latest version which looks to be behind a paywall.
I installed Hugo and attempted the firmware upgrade but got this error in the command line interface:
THE COMMAND I RAN >
(hugo) u -m HUS728T8TALE6L4 -f c:\Firmware\V8GNC460.bin
THE ERROR IT THEW UP BELOW
Attempting to update Firmware on 1 Devices...
Attempting retry 1 of 2 for this device: VAK35AKL
Attempting retry 2 of 2 for this device: VAK35AKL
Error updating Firmware on device: VAK35AKL
Reason: Device failed to update firmware.
WARNING: Firmware on device VAK35AKL did not change from previous version.
Update successful on 0 devices.
Power cycling of updated devices is recommended.
/END
I have the hard drive connected via SATA as device 0. Hugo can see it and read the firmware file I point it to, but couldn't flash it.
Any ideas?
September 18th, 2020, 2:21
Why you trying put SAS firmware on SATA drive? Correct firmware is V8GAW414.bin
September 18th, 2020, 5:15
Good question, I was confused by that also. Of the four drives I have, two of them came from the factory with the 460 firmware already loaded, even printed on the drives sticker label. So I figured that was the firmware I should load on to these other two drives which had 410 preloaded.
These drives were removed from USB 3 enclosures. Is it possible manufacturers load SAS firmware on external drives for some reason?
September 18th, 2020, 10:46
GoodKnight wrote:These drives were removed from USB 3 enclosures. Is it possible manufacturers load SAS firmware on external drives for some reason?
No, SAS and SATA firmwares are different. I think this new firmware version not yet avaibel to public acces on WD website. Just update drivers with version 410 to 414
September 18th, 2020, 13:27
Ah, ok, yes that makes more sense. Tried to update drive to firmware 414 but still wouldn't flash. Any ideas?
(hugo) u -m HUS728T8TALE6L4 -f c:\Firmware\V8GAW414.bin
Attempting to update Firmware on 1 Devices...
Attempting retry 1 of 2 for this device: VAK35AKL
Attempting retry 2 of 2 for this device: VAK35AKL
Error updating Firmware on device: VAK35AKL
Reason: Device failed to update firmware.
WARNING: Firmware on device VAK35AKL did not change from previous version.
Update successful on 0 devices.
Power cycling of updated devices is recommended.
September 18th, 2020, 20:59
Maybe the update is for the HUS728T8TALE6L
0 model rather than HUS728T8TALE6L
4.
FWIW, I have unpacked and analysed the update here:
http://www.hddoracle.com/viewtopic.php?f=59&t=2990Product manual for HUS728T8TALE6L4 and HUS728T8TALE6L1:
https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/product/data-center-drives/ultrastar-dc-hc300-series/product-manual-ultrastar-dc-hc320-sata-oem-spec.pdfWARNING: I wouldn't apply Dell's updates to a retail drive, even if it were possible. I have seen several disasters where people have mixed retail and OEM firmware.
September 19th, 2020, 0:28
Hmm, no ideas, try update fw with hdparm in Linux
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