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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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WD Black 4TO ko

January 4th, 2021, 11:17

Hello, my WD HDD is no longer working. Most of my datas were backed up but I have some losses and I would like to try to recover this data + it's interesting to better understand how HDD works.

The problem: at launch (Sata), the disk spins then clicks a few times and seems blocked. I enclose a recording of the noise (mp3 in the archive).
In the bios the disk is detected with 0 Tb.

What do you think I can do to try to recover datas ?

What I tried:
- clean the contacts by unscrewing the PCB
- try to do a more in-depth diagnosis with the Hiren Boot 14.1 tools - without success

The HDD reference: WD4001FAEX-00MJRA0 / Firmware: 01.01L01
Purchased July 2013.
Attachments
00069 - Copie_Trim.mp4.rar
WD HDD click
(221.96 KiB) Downloaded 543 times

Re: WD Black 4TO ko

January 4th, 2021, 14:38

I have not listened to the audio due to possible viruses.
Does the drive spin up, click and then shuts down, or click and continue spinning?

Re: WD Black 4TO ko

January 4th, 2021, 14:44

ddrecovery wrote:I have not listened to the audio due to possible viruses.

https://www.virustotal.com/gui/url/86553781cf222373d21358480369bc69cfe0ad3e762c44e243c96fd31cde82c9/detection

Only Google Safebrowsing detects it as "Malicious".

Re: WD Black 4TO ko

January 4th, 2021, 15:41

Unfortunately that does not sound like a DIY job.
Sounds very much like read-write head failure unfortunately.

Re: WD Black 4TO ko

January 4th, 2021, 17:15

Clicking WD is usually heads. Not a DIY fix.

Re: WD Black 4TO ko

January 4th, 2021, 17:59

Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:

Re: WD Black 4TO ko

January 4th, 2021, 19:04

drumtpy wrote:Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:


Absolutely NOT

Re: WD Black 4TO ko

January 5th, 2021, 19:38

drumtpy wrote:Too bad, the noise did not seem really hopeful.
Thank you very much for your feedback.
I read in forum that some try to put HDDs in the fridge for 4-5 hours. Sometimes HDD can work briefly to back up datas. What do you think :?:


This does not work.
Some guys here realized it the hard way, others just used their brain.
Old (really old) HDD's might have had a chsnce to work with that technique, if condensation and humidity was well taken care of, but new drives, no chance.
No chance at all.
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