ST5000LM000 Recovery

[jbarnes19112]

My Seagate passport external USB HDD was plugged into the computer when the machine froze up. After hard resetting the PC, I haven’t been able to detect the drive in Disk Management or see anything in the BIOS.

I removed the drive (ST5000LM000) from its external case/USB adapter and plugged it directly into a machine through SATA, bypassing the USB adapter, but it’s still not being recognized by the BIOS.

If only the PCB is damaged, is it possible replace it with an identical board and move the firmware chip from the old PCB to the new one?

I’m hoping someone can tell from the audio recording whether this is something wrong physically wrong with the disk internals, or whether only the PCB is damaged.

Audio Link: https://drive.google.com/file/d/1kuanGf ... sp=sharing

Attachments

[Lardman]

I’m hoping someone can tell from the audio recording whether this is something wrong physically wrong with the disk internals, or whether only the PCB is damaged.[/b]

If the drive is spinning it's not going to be just the PCB. If it spinning and not recognised in the bios and the data has value to you, it needs a DR professional. I can't tell from the recording if it spun up or not - but it doesn't sound good, I'd be concerned about platter damage.

[pcimage]

Why does everyone automatically assume that every fault is down to the PCB?

If th drive is spinning, then it's 99.99% nothing to do with the PCB.

I can't play your audio on my iPad for some reason but these drives are pretty crappy and fail usually with media issues (which most likely result in some FW damage/corruption) or head failure. If your drive is clicking then it's the latter, at least.

Sorry, but no DIY on this if it spins up (clicking or no clicking)

[pclab]

Not very clear, but it sounds like heads stuck on platters.

[northwind]

I'm also not sure -- does it spin up?
It sounds to me like it doesn't spin up and that would mean it's definitely stiction , nothing to do with the PCB.
If it does spin up, then you don't wanna know

In any case: Needs DR Pro and clean room work. Where is the US are you located?

[Lardman]

Why does everyone automatically assume that every fault is down to the PCB?

Wishful thinking ? It's essentially the only DIY solution and 1/10 of the cost of sending the drive out.

I've just run a quick report off my job database and less than 2% of the mechanicals I've had in required PCB swaps. Unfortunately I don't have an easy/quick way of telling if they were just swaps or swaps and more. Obviously you guys process far higher volumes than I do but I assume you're about them same.