WD My Passport Ultra - connection sound, but can't access it

[pickleit]

WD My Passport Ultra 1TB

Issue:
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makes connection sound, but can't access it on a PC.

dmesg log:
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I have attached the dmesg log.

errno 110 = ETIMEDOUT 110, Connection timed out

Sound:
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I have also attached a .wav file of the sound the drive makes.


Can anyone help?
Is this a PCB fault?
Is this a Head fault?
Is this a Actuator/motor fault?

Thanks

David

Attachments

20210709-1139_Recording_21.zip

(2.71 MiB) Downloaded 403 times

dmesg - log.txt

(3.6 KiB) Downloaded 388 times

[ddrecovery]

You need professional help. Try contacting either
Sean @ www.pcimage.co.uk or
Chris @ www.trcdatarecovery.com
Both are very fair and honest and will give you an evaluation of the HDD.

[pickleit]

You need professional help. Try contacting either
Sean @ http://www.pcimage.co.uk or
Chris @ http://www.trcdatarecovery.com
Both are very fair and honest and will give you an evaluation of the HDD.

What do you suspect the problem might be?

[ddrecovery]

If your drive is spinning up and the connection sounds then its not a PCB issue.
So its either firmware, bad sectors or failed/weak heads.

[Lardman]

You might be lucky with that one listening to it, if the data has value of around (~300gbp) turn it off and don't play with it any more, probably isn't a DIY job but not as bad as it could be.