Seagate ST2000DM001 help

[freshlycrisp]

I have an old Seagate ST2000DM001 I need to recover data from, and the drive has some issues. After powering on some limited data reading works for a few seconds, while many errors like the following are shown through the serial port:

Starting LBA of RW Request=0000000000 Length=00000190
ProcessRWError -Read- at LBA 0000000008 Sense Code=43110081
ERC TO exceeded, orig value in us:FFFFFFFF
MSP LPCDiscXfrScratchPadSegment detected ERROR: StateFlags 00000600 DiscLBA 00000008
MSP Reconstruction: EXCEPTION: Read ScratchPad Section 00000000
MSP Reconstruction: EXCEPTION: Read MSP Segment Error
Segment 0002 StartLBA 00000040 ErrorLBA 00000040
Error in MSP Header
Continue MSP Read, PreError Segment Cnt0002
Num Segments 0064

After a few seconds these errors stop and the drive goes unresponsive and can't be accessed at all through sata or the serial port, though it continues to be powered up and spinning. I have attached a full serial port log of the drive from power up until going unresponsive.

If anyone recognizes these error messages,what causes them, and whether there's any way to recover data from the drive any help would be greatly appreciated.

Attachments

log.txt

(44.21 KiB) Downloaded 181 times

[WebClaw]

You could try:

T3 T>F"READ_SPARING_ENABLED",0,22
T3 T>F"WRITE_SPARING_ENABLED",0,22

T3 T>F0,0,22
F3 T>F,,22
F3 T>F0A2,00,22
F3 T>F01E4,00,22
F3 T>F057C,043C,22
F3 T>F"MediaCacheControl",00,22

Then repower and try to image.

Otherwise download 3/346 and fill with FF, then write back to the drive and power cycle.

[Masterclass]

Would be great if you understood which command does what...

[WebClaw]

Would be great if you understood which command does what...

Always willing to learn more Masterclass, does this not reset Cogen, disable RELO, and then Disable MC on this model? Based on term output would this not allow user to perform image via DD or SuperClone (assuming there are not other issues).

EDIT: Ahh, yes. I see the issue, the order to the commands F,,22 would reset the previous commands. My Bad. Yeah, leave that one out. Sorry!

[freshlycrisp]

You could try:

T3 T>F"READ_SPARING_ENABLED",0,22
T3 T>F"WRITE_SPARING_ENABLED",0,22

T3 T>F0,0,22
F3 T>F,,22
F3 T>F0A2,00,22
F3 T>F01E4,00,22
F3 T>F057C,043C,22
F3 T>F"MediaCacheControl",00,22

Then repower and try to image.

Otherwise download 3/346 and fill with FF, then write back to the drive and power cycle.

Thank you, those commands didn't help unfortunately though, still the same issue.

Strangely it seems I can't set MediaCacheControl to 00, every time I try it just returns output showing it set to 01, the only values it accepts are 01 and 03.