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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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New Exos 20TB with height Raw Read Error and Seek Error Rate

April 27th, 2023, 2:13

hello,
I ordered an exos 20 tb hard drive to get rid of my storage space problems, i installed it yesterday and checked the smart values ​​today. i was in the process of emptying the 2x3tb disks but there is the high seek error rate and raw read error rate. I installed the disk in a node 304.

img: https://drive.google.com/file/d/1DTf8mg ... sp=sharing

what shall I do now?

thanks :)

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 27th, 2023, 8:10

These aren't just error rates, see https://www.disktuna.com/big-scary-raw- ... -bad-news/. When we use numbers from image you shared and apply information from the Seagate document there ar no errors, just read and seek counts.

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 27th, 2023, 10:58

so everything is fine i guess.

thnaks Arch Stanton :D

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 27th, 2023, 12:21

According to SMART it's fine.

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 28th, 2023, 1:46

Can someone pls suggest how to check following most accurately-
1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count
6) Any other attribute which will determine precise health , platter degradation etc.

This will help to generate report about disk health to customer while giving quotation /approval etc.
I have PC3K but don't know how to check this.

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 28th, 2023, 8:02

6) Any other attribute which will determine precise health , platter degradation etc.


IMO there's no such attribute.

IMO the absence of any SMART indicators for impending doom means nothing, the drive may fail tomorrow. So IOW you should never assume a drive to be in okay state just because SMART looks OK.

Presence of such SMART indicators though should be taken seriously.

1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count


I don't have PC3000 but any decent SMART tool (SMARTHDD, Victoria for Windows) should able to get you these values provided they're reported by the drive. And FWIW these, IMO again, don't reveal an awful lot about the drive's health. I'd be more interested in pending and reallocations that already happened.

Re: New Exos 20TB with height Raw Read Error and Seek Error

April 29th, 2023, 2:45

Arch Stanton wrote:
6) Any other attribute which will determine precise health , platter degradation etc.


IMO there's no such attribute.

IMO the absence of any SMART indicators for impending doom means nothing, the drive may fail tomorrow. So IOW you should never assume a drive to be in okay state just because SMART looks OK.

Presence of such SMART indicators though should be taken seriously.

1) Airflow Temp
2) Head flying hours , any other Head health test
3) G sensor shock event reports
4) Power On hours
5) On- Off count


I don't have PC3000 but any decent SMART tool (SMARTHDD, Victoria for Windows) should able to get you these values provided they're reported by the drive. And FWIW these, IMO again, don't reveal an awful lot about the drive's health. I'd be more interested in pending and reallocations that already happened.


Thanks very important information. I use to take snapshot of drives health and report customer, But now learnt that "pending & Reallocated " count is more imp.
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