ST2000VM003 stopped working

[vinivinilos]

Hello everybody!
I have a Seagate video 3.5 2tb from a NAS for some years, and suddenly it stopped to work. When I connect it to a USB SATA adapter it spins, make 2 clicks and stops. Sometimes it plays a short beep. The drive is not recognized by windows, but I got some data from Victoria 5.37:

Code:

 
  Model: ST2000VM003                         
  Firmware SC23                               
  Serial W1H3ADCH                           
  Capacity 8089950 LBAs               4 GB     
  CHS: 16383/16/63                8 GB     
  S.M.A.R.T Enabled, Errlog, Selftest           
  Cache Unk.size; L/A=ON; Wr=ON;   ok       
  Support LBA, HPA, DLM, DCO, DMA    UDMA-6   
  Erase Time ~ 3 hours 30 minutes               
  Security OFF                                 
  ATA-8: SATA3, NCQ, PEC, SCT, SFDLM, WrUnk, W-R-V         
  SCT: AC2, AC3, AC4, AC5                 
  Sector Logic 512 bytes            Phys 512


Can't read SMART:
10:33:22 : Get S.M.A.R.T. command... Error reading S.M.A.R.T!
No SMART logs.
I tried to pass the tests but the drive doesn't spins and fails.
Seagate Seatools reports an invalid serial number: 210987654321 ??
Used space: 0.00B
Free space: 4.14GB
And no SMART info.
CrystalDiskInfo doesn't even detect the disk.
I opened the disc to see if the reading heads where stuck, but they are ok. I closed it again immediately.
I'm thinking about get a new PCB and do the BIOS swap thing, but I have read somewhere that probably the firmware is corrupt.
So now, I don't know what else can I do. Do you have any clue?
I'm attaching a couple pictures of the disk.
Thanks so much in advance!

Attachments

[michael chiklis]

https://forum.hddguru.com/viewtopic.php ... 27#p308627

4GB capacity usually means drive is still in bootfw, could not load SA. 2 clicks point to head/surface damage as well.

[vinivinilos]

And there is no way to skip bootfw?
Thanks for your answer!

[Cleanroom]

https://forum.hddguru.com/viewtopic.php?p=308627#p308627

4GB capacity usually means drive is still in bootfw, could not load SA. 2 clicks point to head/surface damage as well.

I agree, drive identifying as 4gb means that the heads are dead and possible media damage. firmware is not the issue.

[vinivinilos]

Ok! I'm sending it to a recovering shop. Thanks so much!!