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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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HDD recognized in BIOS but not in Windows device manager

May 15th, 2024, 20:52

Hi

I have been dealing with this problem for a week. I really hope you guys can help me out.

I installed Windows 10 on a Samsung SSD M2 980 Pro and its booting fine.
But my Seagate 2Tb sata HDD and dvd-drive can only be seen in BIOS, not in Windows 10 device manager.

I have installed Windows 11 on the HDD. Maybe thats the problem. But boot order is 1:SSD 2:HDD so I guess it should be ok?

If I detach the SSD M2 from the motherboard and boot, then I can start Windows 11 from the HDD and also see the dvd-drive. So the HDD and dvd are not defective.
(The only reason I've installed win 11 on the hdd is to see if the drive works)

Motherboard is Asus P590-P.

Any suggestions on how to see the HDD and dvd in device manager?


Hoping for your help on this one. It's much appreciated.
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Re: HDD recognized in BIOS but not in Windows device manager

May 15th, 2024, 21:33

Some motherboards share an m.2 slot with the first SATA controller. The m.2 slot takes precedence.

But, in that case, I would think that BIOS wouldn't see the SATA port, either. :-?

Re: HDD recognized in BIOS but not in Windows device manager

May 15th, 2024, 21:52

fzabkar wrote:Some motherboards share an m.2 slot with the first SATA controller. The m.2 slot takes precedence.

But, in that case, I would think that BIOS wouldn't see the SATA port, either. :-?


I have tried to connect the HDD to all of the 4 sata connectors on the motherboard. No difference.
Things used to work fine with SSD M2 and a HDD and dvd-drive. Just changed the HDD, and the problem occurred.
There are 2 other SSD M2 slots on the motherboard I could try out. If that makes any difference.

Or is this a PCI driver issue?

Re: HDD recognized in BIOS but not in Windows device manager

May 16th, 2024, 15:25

It was a driver issue. I fixed it with the correct drivers.
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