Head swap WD10JMVW

[mastroalberto]

Hi,
I'm seeking for help after head replacement.
This is what happened: my WD10JMVW 1.0 TB external usb drive was dropped from 10cm. After plugging it in, I had some problems accessing data and was able to copy some. After 5 minutes I started to hear click of death. Let's not talk about backup drive, I had but I broke it with panic.
I bought another one on ebay (see details below) and followed matching guide. After many months of practice I made a head swap. I plugged it in and now it looks better in the sense that is not making click of death and it spins indefinitely with led flashing, but I'm not able to read data, windows explorer see drive letter but load forever. I do see the usb device correctly in the device manager. My question is do I have to change something after a head swap? I red that I need to copy some calibration data for the head from the donor. What can I attempt now?

Thank you very much for any help.

Donor (if the label reflect what is inside):
WD10JMVW-11AJGS3
DCM: EBMT2BB
DATE: 4 OCT 2015
Malaysia

Patient:
WD10JMVW-11AJGS3
DCM: HHKT2BB
DATE: 4 OCT 2015
Malaysia

[melvin]

Your module 32 - relo list is probably full after earlier actions you made to copy some data. Or platters are not in good condition, or head swap went not perfect. I would suggest data recovery lab now. It can only be worse. Don't know what tools you have and in what environment you did the head swap.
There is no calibration data you need to copy.

[mastroalberto]

Thank you very much for your response, at least I have some directions.
I will not attempt any other mechanical work, too risky.

I can try clearing the RELO list: from my understanding this makes the drive very slow to respond, so I could also just leave the drive plugged for a very long time to understand if that could be the problem.

I would take it to a data recovery lab, but I don't know which one to trust. Also I already messed with the drive so they could charge me a very high price that I am not willing to pay.

[unknown]

Hi,
I'm seeking for help after head replacement.
This is what happened: my WD10JMVW 1.0 TB external usb drive was dropped from 10cm. After plugging it in, I had some problems accessing data and was able to copy some. After 5 minutes I started to hear click of death. Let's not talk about backup drive, I had but I broke it with panic.
I bought another one on ebay (see details below) and followed matching guide. After many months of practice I made a head swap. I plugged it in and now it looks better in the sense that is not making click of death and it spins indefinitely with led flashing, but I'm not able to read data, windows explorer see drive letter but load forever. I do see the usb device correctly in the device manager. My question is do I have to change something after a head swap? I red that I need to copy some calibration data for the head from the donor. What can I attempt now?

Thank you very much for any help.

Donor (if the label reflect what is inside):
WD10JMVW-11AJGS3
DCM: EBMT2BB
DATE: 4 OCT 2015
Malaysia

Patient:
WD10JMVW-11AJGS3
DCM: HHKT2BB
DATE: 4 OCT 2015
Malaysia

If you're using Windows OS try to disable automount in DISKPART.
Download DMDE and connect the drive.
Try to clone the drive.
Post results here.
Good luck.

[mastroalberto]

Thanks for your response.

I launched the clone operation with DMDE as you suggested to another SSD.

Apparently it looks like it's working there are no errors, but its' extremely slow, it took around 1 hour to make 250MB.
I can leave it on for days of course if this allows me to recover the data, but I'm unsure.

Shall I continue?

Attachments

[mastroalberto]

Just a follow up. I aborted the clone operation, in case I can start another one.
But there is good news, from the 500MB I cloned I was able to recover some files, so this means that the head is working.
Don't really know if to continue the clone slowly or try the RELO clearing suggested by melvin...

[melvin]

If you have any tool to read module 32 than check it. If not, you won't be able to clean it or block collecting entries to relo-list.
If drive works i would suggest get most important data first. It can get worse and drive will get problematic whenever it tries to read a bad sector via Windows or relo-list gets really full.

[unknown]

Just a follow up. I aborted the clone operation, in case I can start another one.
But there is good news, from the 500MB I cloned I was able to recover some files, so this means that the head is working.
Don't really know if to continue the clone slowly or try the RELO clearing suggested by melvin...

Did you disable automount as I suggested ?
If so, (there's a temporarily fix with tweezers for quick access, but it requires experience and timing) or you will need to download software like WDMARVEL or similar to apply the slow fix (disable background processes).

Finally, if your data is really important you will need to seek for a pro help near you.

Good luck.

[mastroalberto]

Thanks I will investigate the module 32 thing...the best solution would be to make a (quick) file image of the entire disk so I can freely mess with it and don't power on the disk ever again...

[mastroalberto]

@unknown yes of course I disabled automount but the clone was still slow.
so there is a hardware fix to fix the hd slowness?
Yes I was thinking WDMARVEL I saw a thread regarding module 32

[mastroalberto]

https://forum.hddguru.com/viewtopic.php?f=1&p=239624

[mastroalberto]

I saved these modules with WD Marvel:

Length Name
------ ----
16384 01.mod
2560 02.mod
74752 03.mod
5632 0C.mod
715264 11.mod
68608 1B.mod
104960 21.mod
104960 23.mod
104960 24.mod
131584 25.mod
66048 26.mod
8192 28.mod
4608 29.mod
4608 2A.mod
409600 2D.mod
409600 2E.mod
1536 2F.mod
739840 31.mod
30720 32.mod
1226752 33.mod
24576 34.mod
5120 35.mod
11264 36.mod
1024 37.mod
131584 38.mod
8704 39.mod
6144 3A.mod
8192 3B.mod
8192 3C.mod
8192 3D.mod
8192 3E.mod
8192 3F.mod
197120 40.mod
197120 41.mod
197120 42.mod
197120 43.mod
7168 49.mod
8704 4A.mod
512 4D.mod
674816 4E.mod
2560 50.mod
2560 51.mod
2560 52.mod
2560 53.mod
512 62.mod
8704 63.mod
104960 68.mod
104960 69.mod
104960 6A.mod
1536 6B.mod
512 6D.mod
1024 6E.mod
1007104 6F.mod
4608 81.mod
51200 9A.mod
15872 B1.mod
20480 B2.mod
1048064 B5.mod
182272 B6.mod
5120 B7.mod
1536 B8.mod
187904 B9.mod
189952 BA.mod
183296 BC.mod
197120 BD.mod
7168 BE.mod
4096 BF.mod
437248 C5.mod
205824 D1.mod
119296 D3.mod

[melvin]

Check this one 30720 32.mod

[mastroalberto]

The rest is mainly zeros. Total size 30.720 bytes

Code:

Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

00000000  52 4F 59 4C 01 00 30 00 32 00 3C 00 09 12 C5 0F  ROYL..0.2.<...Å.
00000010  30 30 31 37 30 30 30 30 08 14 31 00 00 00 00 00  00170000..1.....
00000020  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00000030  A4 00 00 00 98 01 00 00 F0 30 00 00 C8 3C 00 00  ¤...˜...ð0..È<..
00000040  A0 48 00 00 4C 60 00 00 F8 77 00 00 C3 0B 00 00   H..L`..øw..Ã...
00000050  77 00 D5 0B 00 00 00 00 48 00 12 00 2C 00 07 00  w.Õ.....H...,...
00000060  2C 00 07 00 00 00 00 00 94 E5 F5 0E 98 EE D1 74  ,.......”åõ.˜îÑt
00000070  86 B6 03 00 02 00 00 00 D5 0B 00 00 04 78 30 00  †¶......Õ....x0.
00000080  B7 AE 55 76 00 00 04 01 0E 00 04 00 00 00 00 00  ·®Uv............
00000090  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
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000000F0  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
00000100  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
00000110  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
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00000160  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
00000170  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
00000180  48 00 48 00 48 00 48 00 48 00 48 00 48 00 48 00  H.H.H.H.H.H.H.H.
00000190  48 00 00 00 00 00 00 00 D0 10 64 00 70 45 65 00  H.......Ð.d.pEe.
000001A0  18 DF 65 00 E0 73 67 00 90 74 67 00 C0 65 68 00  .ße.àsg..tg.Àeh.
000001B0  C0 E3 6C 00 C0 6F 6E 00 90 B4 70 00 C0 73 BB 00  Àãl.Àon..´p.Às».
000001C0  D0 73 BB 00 D8 73 BB 00 88 93 BB 00 50 9C BB 00  Ðs».Øs».ˆ“».Pœ».
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000001F0  B8 A2 BB 00 C0 A2 BB 00 C8 A2 BB 00 D0 A2 BB 00  ¸¢».À¢».È¢».Т».
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00000230  00 98 BF 00 E0 AA BF 00 30 AC BF 00 20 BF BF 00  .˜¿.િ.0¬¿. ¿¿.
00000240  E0 C9 BF 00 C0 D5 BF 00 48 DC BF 00 18 05 C0 00  àÉ¿.ÀÕ¿.HÜ¿...À.
00000250  00 08 C0 00 08 08 C0 00 78 41 C5 00 80 41 C5 00  ..À...À.xAÅ.€AÅ.
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000002B0  F0 CD EF 05 D8 F4 EF 05 00 00 00 00 00 00 00 00  ðÍï.Øôï.........