WD external HD 1TB has red arrow in the disk management

[zillah]

Dear Experts
I have got a WD external 1TB USB hard drive when I connect it on different computers win10 OSs and different USB ports (means tried more than one PCs with different USBs),,,,,has red arrow in the disk management
I have got data on it what should I do to recognize it without losing data ?
Thx

Attachments

[fzabkar]

Can you show us a SMART report?

https://www.reddit.com/r/datarecoverysoftware/wiki/index/smart/

[zillah]

Can you show us a SMART report?

For the external USB WD HD not showing as per attached snapshot

Attachments

[fzabkar]

The drive looks healthy, so this could be your solution:

https://www.reddit.com/r/datarecoverysoftware/wiki/index/dmde_insert_partition_guide/

It's an in-place repair, so be aware of the risks.

[zillah]

It looks healthy so this could be your solution.

Are you referring to the The first option in the Disk menu ? If so it is for the internal WD hard drive not external WD

[fzabkar]

Sorry, I was confused. If CDI is not detecting the drive, then it has an internal fault.

[zillah]

Sorry, I was confused. If CDI is not detecting the drive, then it has an internal fault.

I see