Beginner: USB formatting failed

[milania]

Hello,
sorry if I'm posting in the wrong place (I don't speak English, I'm using Google Translate).

I tried to format my hard drive using the software, but it failed (it wouldn't start).

My hardware:
Basic PC (tower)
UGREEN 3.5 Inch External Hard Drive Enclosure USB 3.0 to SATA
https://www.amazon.fr/dp/B076WS2WJ6

This is connected to the USB ports on the front of my tower. Does it only work with the rear USB ports?

While trying to figure this out, I opened my tower to connect the hard drive to an internal SATA port.

Thanks

[SWM]

If you don't connect the Extra Power Supply 12V 2A or it's faulty, the 3.5 HDD won't start.

[milania]

No problem with the power supply.
I plugged in the one that came with the product.
The hard drive boots up fine.
But the software won't start the process.

[Hardcore Games]

If the disk will not format, there may be an issue with the hard disk.

Try the Windows disk management and see if that recognizes the hard disk