Help HDD not showing storage size in Windows

[stephwnugroho]

Hi everyone,

I'm having an issue with my hard drives on Windows. As you can see in the attached screenshot, the drives show up as Local Disk (D:) and (F:), but they are not displaying their storage size or capacity bars underneath them.

Additionally, I noticed that drive D: has a yellow padlock icon on it (looks like BitLocker), even though I don't remember locking it. Because of this, I can't access my files properly.

Has anyone experienced this issue before or knows how to fix it so I can access my drives and see their capacities again? Any help would be greatly appreciated!

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[Hardcore Games]

Bitlocker is being used even with the home version of windows. Usually the key is stored on your microsoft account.

[stephwnugroho]

I can't even access Drive F because it has turned into a RAW drive. How can I solve this?. thanks

[fzabkar]

Show us a SMART report:

https://ww.reddit.com/r/datarecoverysoftware/wiki/index/smart/

Show us the Partitions tab in DMDE:

https://dmde.com/

[stephwnugroho]

i cant complete the scan in DMDE.

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[stephwnugroho]

in Disk Management It looks like this.

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[stephwnugroho]

This is the DMDE partition and my computer is getting slower if i plug the HDD eksternal

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[stephwnugroho]

This is the SMART Report. thanks

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This is the SMART Report

[fzabkar]

Your drive is degraded. It is reporting read errors, seek errors, and pending sectors. Your best DIY approach would be to clone it and then work on the clone.

https://www.reddit.com/r/datarecoverysoftware/wiki/hddsuperclone_guide/

[Hardcore Games]

That old disk is pretty much at the end of the road, so find a new disk and copy what you can