Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
July 4th, 2026, 14:53
Hello. I have a WD40EFRX-68N32N0 (Apollo) drive with a dead 4th head; when attempting to disable the head via a drive command, it hangs in the BSY state for a long time. Alternatively, it reports "Module not in Dir???". If this refers to modules 04 and 05, they don't seem to exist on this drive at all. The question is: how can I disable it in this case?
July 4th, 2026, 17:48
The WD40EFRX is a Red series disk.
Can you post a screenshot from CrystalDiskInfo
July 4th, 2026, 19:59
Thank you for your reply. During the repair process, I already cleared the SMART data and hid the defects, so everything there has been cleaned up
July 4th, 2026, 20:11
Is the WD40EFRX functioning now or is that head component still troublesome
July 5th, 2026, 6:06
It is fully functional, except for the head that needs to be disabled)
July 5th, 2026, 14:47
You can disable it in the head map, but you're probably not interested in how to disable a head, but rather how to restore the hard drive by reducing its capacity, which includes disabling the damaged head.

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If you simply disable the head in the head map, you'll be in for a surprise because the drive remembers who it is...
P.S. Before doing anything irreparable, create a backup restore point and be sure to back up the service area
tracks - they'll come in handy when you have to restore the drive to its original state after experimenting.
July 5th, 2026, 15:45
oraYou can disable it in the head map, but you're probably not interested in how to disable a head, but rather how to restore the hard drive by reducing its capacity, which includes disabling the damaged head
You're right, that is exactly what I mean. I want to disable it without using critical procedures like ARCO
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