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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Manufacturers to offer data recovery

May 24th, 2005, 16:56

http://www.seagate.com/support/service/drs/

Just a matter of time before the other manufacturers follow :

I see they also in Canada :)

May 25th, 2005, 10:42

Hehehehehehehe, this is something to think about.

May 25th, 2005, 12:20

a co-worker of mine pointed this out to me last week. It's odd how some manufacturers are doing DR now. Iomega also has this service years ago, but that didn't bother me because they're not involved in HDD but rather removable media. I don't how many other HDD manufacturers will soon join Seagate. If all HDD manufacturers offer DR service, will there be enough jobs for all of us? Will DR service be needed in 5 years? Something to think about. :wink:

May 25th, 2005, 13:36

Ok, here some points.

1- samsung also is studing this service.
2- Dell computers also.
3- Manufacturs will have better resources then recoverys companys
4- But they will have same price ?
5 If they will start in this business , they will need to do advertisng
6- when they start ads , they will increese the market.

I think that I will start to find some good things in the situation.

May 25th, 2005, 14:46

Well, now I got confirmation that I can tell you this.

Please compare:
http://actionfront.com/Directions_Toronto.asp

and
https://www.seagatedatarecovery.com/Onl ... t_Form.asp

(look for Canadian address)

;-)

So relax. :-)

May 25th, 2005, 18:35

That's interesting to see that both Seagate's addresses point to ActionFront. I also noticed that Iomega's DR address also points to ActionFront. Well, more power to you guys. I'm just glad to see that HDD manufacturers aren't in on this. :wink:

Food for thought:
= Where will data recovery be in 5 years? =
= Will there be less or more people in need of it? =

May 25th, 2005, 19:47

Dmitry_Postrigan wrote:Well, now I got confirmation that I can tell you this.


That's a good testimonial - feather in your caps :)

May 26th, 2005, 11:27

I would still rather use Seagate to do my data recovery not AF. It's not personal but only the chef knows how the cake bakes :o

May 26th, 2005, 12:05

but only the chef knows how the cake bakes

If you bring a car to your car dealer to have it serviced. Let's just say it's a BMW. BMW claims that all their mechanics are factory trained. Are they factory trained? Do you know that for a fact? Now, let's just say that they are. Are you saying there isn't a better mechanic down the street that's better than the "factory trained" mechanic? :o :) :o

May 26th, 2005, 12:08

guru wrote:I would still rather use Seagate to do my data recovery not AF. It's not personal but only the chef knows how the cake bakes :o


Did you checked the addresses? :wink:

May 27th, 2005, 4:23

Dmitry_Postrigan wrote:
guru wrote:I would still rather use Seagate to do my data recovery not AF. It's not personal but only the chef knows how the cake bakes :o


Did you checked the addresses? :wink:


:o Im not stupid I know AF does deal with seagate for data recovery so the address is <deleted> :lol: :lol:

Fixing a car is not the same. All mechanics can have same access to information as FActory Trained BMW mechanics. It's because of safety issues. Data recovery is another issue and cannot be compared the same way.

May 27th, 2005, 6:40

Seams that is not possible to make omelette without brake some eggs.

May 27th, 2005, 12:03

Fixing a car is not the same. All mechanics can have same access to information as FActory Trained BMW mechanics. It's because of safety issues. Data recovery is another issue and cannot be compared the same way.


Ok .. let me give you another example. Let's say, I have a Seagate drive and I needed to get the data off of it. So, I contact Seagate to make arrangements to send them the drive. Let's assume that Seagate will do the data recovery and not send off to a DR company. That means, they will do it in house. This also means, the technicians and engineers are factory(Seagate) trained. Where did Seagate hire these techs and engineers? Are they not people like you and me? Granted that Seagate will have all the ins and outs of each drive manufactured. Which means, Seagate data recovery people has a slight advantage. But that's not to say, they are better. Data recovery is an art form. One has to acquire the skill and techniques of recovering data. Not to mention, years and years of experience. In summary, is Seagate data recovery engineers better than the average DR engineers? Possibly. Are they the best at recovering Seagate drives? Maybe, but not really. :idea:

May 27th, 2005, 14:58

typical-guy wrote:Data recovery is an art form.


Data Recovery as a business does not fit the corporate model of a desirable business. Too much time per $$$$$$$$$$$.. too many variables.

So I can't c any of the manufacturers performing this form of art.

The thing which stood out 4 me on the seagate site was their offer to recover data from all drive brands - I reckon we going to see a few more addresses on that page soon. Did AF write the content for Seagate :wink:

I can also see some others trying to get their country on the seagate map (with them as the chosen artists)

As long as drives are made the way are - there'll be enough food on the table for all and some more......

May 27th, 2005, 16:52

the weekend is here and my brain is fried.

time for the beach!
cheers :beer: :beer:

Seagate recovery

May 29th, 2005, 1:39

Action Front is doing all of the recoveries sent into Seagate for data recovery. As Dmitry pointed out the addresses for all of Seagates labs are that of AF. It is highly unlikely other manufacturers will follow suit. AF engineers are very capable. However, instead of hiding the fact that AF is doing the recovery Seagate should let their customers know who the recovery is actually being done. However, Action Front should take pride in their alliance. Job well done. I would not matter if all of the manufacturers offered in-house recovery there would still be plenty of work for those of us who have been doing this for a long time and have a high repeat customer database. In addtion, pricing is an issue not only for end users but corporations on a tight budget. There is a peice of the pie for all skilled data recovery companies. However, if you are not retaining your customers this could spell trouble.

May 29th, 2005, 19:34

How much do you think seagate spen on research on their prelim phase before they ship demo units to their customers? Research is expensive, the tooling required is expensive and also tried and proven to work.. seagate will retain all that information and I am sure that they would do a better recovery with higher yields than other companies doing data rec on seagate drives. For me it's a "No Brainer"


typical-guy wrote:
Fixing a car is not the same. All mechanics can have same access to information as FActory Trained BMW mechanics. It's because of safety issues. Data recovery is another issue and cannot be compared the same way.


Ok .. let me give you another example. Let's say, I have a Seagate drive and I needed to get the data off of it. So, I contact Seagate to make arrangements to send them the drive. Let's assume that Seagate will do the data recovery and not send off to a DR company. That means, they will do it in house. This also means, the technicians and engineers are factory(Seagate) trained. Where did Seagate hire these techs and engineers? Are they not people like you and me? Granted that Seagate will have all the ins and outs of each drive manufactured. Which means, Seagate data recovery people has a slight advantage. But that's not to say, they are better. Data recovery is an art form. One has to acquire the skill and techniques of recovering data. Not to mention, years and years of experience. In summary, is Seagate data recovery engineers better than the average DR engineers? Possibly. Are they the best at recovering Seagate drives? Maybe, but not really. :idea:

uhmm, its not Seagate

May 29th, 2005, 20:43

Uhmm, Seagate is not doing the recoveries, Action Front is doing them..lol

Re: uhmm, its not Seagate

May 30th, 2005, 15:25

Yes I know AF is doing the recoveries. I said I would rather use SEAGATE


dm wrote:Uhmm, Seagate is not doing the recoveries, Action Front is doing them..lol

June 10th, 2005, 15:33

Do you think so? Action Front has very smart russian techs! And all data recovery tools come from where??? Right... Russia. :)

Unfortunately, it's gonna be a bit tight for AF now. Ontrack had oppened a new facility in Toronto, so I'm sure that canadian companies will have fun...
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