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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Need data from Samsung MP0402H that clicks

October 14th, 2006, 5:21

Hi,

A friend gave me her Samsung MP0402H asking if i could recover some photographs on it. She had never had any problems with the drive but one day it suddenly was dead.

I have tried to attach it using an USB connection. It then gives 6 rapid clicks (sounding a bit metallic) and repeats that 10 times. I do not hear the drive spinning. After this it makes no sounds anymore and the red led starts flashing 1 time, 6 times, 1 time, 6 times, etc.
When I disconnect it and connect it again the same happens.

Does anyone know whats wrong with the drive? And whats more important, does anyone have some suggestions how to recover the data on it?

Thanks in advance for your help.

October 14th, 2006, 8:22

If you had data on it.It is better to take it to Nearest Data Recovery Company..
It is not easy for you(your Self) to Recover this Drive Data.

October 14th, 2006, 9:35

So there is nothing I can do, for instance like changing the PCB (if I can find a simular one)?
Does anyone know what could be wrong with the drive?

October 14th, 2006, 15:31

U can try changing the PCB bcz in Samsung drives most of the clicking occurs due to the Pcb ..

October 14th, 2006, 17:50

rameez wrote:U can try changing the PCB bcz in Samsung drives most of the clicking occurs due to the Pcb ..


HI,

I have other experience, clicking is mostly caused by defective head in this model.
The PCB frequently has another kind of prblem, namely that it doesn't park the heads properly, thus leaving it on the surface making impossible to start the spindle next time.

regards,
pepe

October 15th, 2006, 5:26

pepe wrote:The PCB frequently has another kind of prblem, namely that it doesn't park the heads properly, thus leaving it on the surface making impossible to start the spindle next time.

But I do think the spindle doesn't start. I only hear the clicking sound but I don't hear the drive spinning.

Regards, PeVe

October 16th, 2006, 0:14

Are you SURE it isn't spinning? If it isn't spinning, it shouldn't be clicking.

October 16th, 2006, 1:28

cgallery wrote:Are you SURE it isn't spinning? If it isn't spinning, it shouldn't be clicking.
I could be wrong, but I hear no other sound but the clicks nor do I feel any vibrations. Maybe it is a very silent drive ;)

October 16th, 2006, 14:11

Take off the top to ensure the drive is spinning, also you can the check to see if the is any damage to the platters.

With Samsung HDD's sometimes the heads will not park correctley leaving them on the platter, then when you power up the HDD it will not spin. If this is the case gently move the heads WHILE turning the platters from the center hold down assembly. Do this while the drive IS powered up.

This sounds like either a bad Pre-Amp or a bad head

October 22nd, 2006, 4:02

I would like to thank everybody for their advise. I have managed to recover the data! After taking off the top I noticed that the heads were still on the platter. So I followed the procedure described by "harddrivefix" and that solved the problem. Thanks again!

October 24th, 2006, 14:56

You are very welcome
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