WD400BB need data

To all gurus

I really need your guidance. Please help me to recover data from this hard disk.

Model WD400BB-60JKC0
Wd marvell chipset (Sabre53)

When I enter the utility it gives this report

Tech on................................. : Ok

RAM:
Zone allocation table................... : HDDs RAM reading error Techno CMD sending error Device Error Detected 51/04 (ABR)

Head number reading..................... : Ok
Heads number............................ : 1

ROM:
ROM reading............................. : Ok
Heads configuration..................... : by map
Heads number............................ : 2
Heads number in use..................... : 1
Switched off heads...................... : Yes
Head map................................ : 0

Service area:
AS dir reading.......................... : Ok (Copy 0)
Configuration reading................... : Ok
Master Password......................... : has not been set
User Password........................... : has not been set

So i concluded its one head is disable. So when I try to enable it. Disk starts knocking. Get ready DRD and DSC
but spindal motor stops.

SERVICE AREA VERIFICATION
AS surface verification
There is no deskription of SA in the zone allocation table

HEAD TEST
Cylinder to test........................ : -50
Heads to test........................... : 0
Head 0.................................. : List index out of bounds (0)

SA structure test
Module 01 Copy 0........................ : Ok
Module 01 Copy 1........................ : Ok
Module 17 Copy 0........................ : Ok
Module 17 Copy 1........................ : Ok
Module 1B Copy 0........................ : Ok
Module 1B Copy 1........................ : Ok
Module 4C Copy 0........................ : Ok
Module 4C Copy 1........................ : Ok
Module 13 Copy 0........................ : Ok
Module 13 Copy 1........................ : Ok
Module 11 Copy 0........................ : Ok
Module 11 Copy 1........................ : Ok
Module 35 Copy 0........................ : Ok
Module 35 Copy 1........................ : Ok
Module 02 Copy 0........................ : Ok
Module 02 Copy 1........................ : Ok
Module 33 Copy 0........................ : Ok
Module 33 Copy 1........................ : Ok
Module 34 Copy 0........................ : Ok
Module 34 Copy 1........................ : Ok
Module 15 Copy 0........................ : Ok
Module 15 Copy 1........................ : Ok
Module 1E Copy 0........................ : Ok
Module 1E Copy 1........................ : Ok
Module 12 Copy 0........................ : Ok
Module 12 Copy 1........................ : Ok
Module 1C Copy 0........................ : Ok
Module 1C Copy 1........................ : Ok
Module 31 Copy 0........................ : Ok
Module 31 Copy 1........................ : Ok
Module 32 Copy 0........................ : Ok
Module 32 Copy 1........................ : Ok
Module 50 Copy 0........................ : Ok
Module 50 Copy 1........................ : Ok
Module 51 Copy 0........................ : Ok
Module 51 Copy 1........................ : Ok
Module 52 Copy 0........................ : Ok
Module 52 Copy 1........................ : Ok
Module 53 Copy 0........................ : Ok
Module 53 Copy 1........................ : Ok
Module 36 Copy 0........................ : Ok
Module 36 Copy 1........................ : Ok
Module 2F Copy 0........................ : Ok
Module 2F Copy 1........................ : Ok
Module 28 Copy 0........................ : Ok
Module 28 Copy 1........................ : Ok
Module 0C Copy 0........................ : Ok
Module 0C Copy 1........................ : Ok
Module 2A Copy 0........................ : Ok
Module 2A Copy 1........................ : Ok
Module 29 Copy 0........................ : Ok
Module 29 Copy 1........................ : Ok
Module 60 Copy 0........................ : Ok
Module 60 Copy 1........................ : Ok
Module 40 Copy 0........................ : Ok
Module 40 Copy 1........................ : Ok
Module 41 Copy 0........................ : Ok
Module 41 Copy 1........................ : Ok
Module 42 Copy 0........................ : Ok
Module 42 Copy 1........................ : Ok
Module 43 Copy 0........................ : Ok
Module 43 Copy 1........................ : Ok
Module 49 Copy 0........................ : Ok
Module 49 Copy 1........................ : Ok
Module 4A Copy 0........................ : Ok
Module 4A Copy 1........................ : Ok
Module 04 Copy 0........................ : Ok
Module 04 Copy 1........................ : Ok
Module 05 Copy 0........................ : Ok
Module 05 Copy 1........................ : Ok
Module 06 Copy 0........................ : Ok
Module 06 Copy 1........................ : Ok
Module 07 Copy 0........................ : Ok
Module 07 Copy 1........................ : Ok
Module 37 Copy 0........................ : Ok
Module 37 Copy 1........................ : Ok
Module 21 Copy 0........................ : Ok
Module 21 Copy 1........................ : Ok
Module 22 Copy 0........................ : Ok
Module 22 Copy 1........................ : Ok
Module 23 Copy 0........................ : Ok
Module 23 Copy 1........................ : Ok
Module 24 Copy 0........................ : Ok
Module 24 Copy 1........................ : Ok
Module 25 Copy 0........................ : Ok
Module 25 Copy 1........................ : Ok
Module 26 Copy 0........................ : Ok
Module 26 Copy 1........................ : Ok
Module 2D Copy 0........................ : Ok
Module 2D Copy 1........................ : Ok
Module 2E Copy 0........................ : Ok
Module 2E Copy 1........................ : Ok
Module C4 Copy 0........................ : Ok
Module C4 Copy 1........................ : Ok
Module C5 Copy 0........................ : Ok
Module C5 Copy 1........................ : Ok
Module CC Copy 0........................ : Ok
Module CC Copy 1........................ : Ok
Module CA Copy 0........................ : Ok
Module CA Copy 1........................ : Ok
Module CB Copy 0........................ : Ok
Module CB Copy 1........................ : Ok
Module CD Copy 0........................ : Ok
Module CD Copy 1........................ : Ok
Module CF Copy 0........................ : Ok
Module CF Copy 1........................ : Ok
Module CE Copy 0........................ : Ok
Module CE Copy 1........................ : Ok
Module 91 Copy 0........................ : Ok
Module 91 Copy 1........................ : Ok
Module 90 Copy 0........................ : Ok
Module 90 Copy 1........................ : Ok
Module 92 Copy 0........................ : Ok
Module 92 Copy 1........................ : Ok
Module C1 Copy 0........................ : Ok
Module C1 Copy 1........................ : Ok
Module C2 Copy 0........................ : Ok
Module C2 Copy 1........................ : Ok
Module C7 Copy 0........................ : Ok
Module C7 Copy 1........................ : Ok
Module B1 Copy 0........................ : Ok
Module B1 Copy 1........................ : Ok
Module E0 Copy 0........................ : Ok
Module E0 Copy 1........................ : Ok
Module E8 Copy 0........................ : Ok
Module E8 Copy 1........................ : Ok
Module FE Copy 0........................ : Ok
Module FE Copy 1........................ : Ok
Module D5 Copy 0........................ : Ok
Module D5 Copy 1........................ : Ok
Module DA Copy 0........................ : Ok
Module DA Copy 1........................ : Ok
Module DB Copy 0........................ : Ok
Module DB Copy 1........................ : Ok
Module DF Copy 0........................ : Ok
Module DF Copy 1........................ : Ok
Module DD Copy 0........................ : Ok
Module DD Copy 1........................ : Ok
Module D6 Copy 0........................ : Ok
Module D6 Copy 1........................ : Ok
Module D7 Copy 0........................ : Ok
Module D7 Copy 1........................ : Ok
Module D2 Copy 0........................ : Ok
Module D2 Copy 1........................ : Ok
Module BB Copy 0........................ : Ok
Module BB Copy 1........................ : Ok
Module D9 Copy 0........................ : Ok
Module D9 Copy 1........................ : Ok
Module D4 Copy 0........................ : Ok
Module D4 Copy 1........................ : Ok
Module DC Copy 0........................ : Ok
Module DC Copy 1........................ : Ok
Module D0 Copy 0........................ : Ok
Module D0 Copy 1........................ : Ok
Module D3 Copy 0........................ : Ok
Module D3 Copy 1........................ : Ok
Module BA Copy 0........................ : Ok
Module BA Copy 1........................ : Ok
Module B9 Copy 0........................ : Ok
Module B9 Copy 1........................ : Ok
Module BC Copy 0........................ : Ok
Module BC Copy 1........................ : Ok
Module FD Copy 0........................ : Ok
Module FD Copy 1........................ : Ok
Module FB Copy 0........................ : Ok
Module FB Copy 1........................ : Ok
Module E6 Copy 0........................ : Ok
Module E6 Copy 1........................ : Ok
Module E7 Copy 0........................ : Ok
Module E7 Copy 1........................ : Ok
Module BE Copy 0........................ : Ok
Module BE Copy 1........................ : Ok
Module B8 Copy 0........................ : Ok
Module B8 Copy 1........................ : Ok
Module BF Copy 0........................ : Ok
Module BF Copy 1........................ : Ok
Module FC Copy 0........................ : Ok
Module FC Copy 1........................ : Ok
Module EE Copy 0........................ : Ok
Module EE Copy 1........................ : Ok
Module E1 Copy 0........................ : Error
Module read error Physical read error C/H/S: -65/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E1 Copy 1........................ : Error
Module E2 Copy 0........................ : Error
Module read error Physical read error C/H/S: -66/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E2 Copy 1........................ : Error
Module E3 Copy 0........................ : Error
Module read error Physical read error C/H/S: -67/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E3 Copy 1........................ : Error
Module E4 Copy 0........................ : Error
Module read error Physical read error C/H/S: -68/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E4 Copy 1........................ : Error
Module E5 Copy 0........................ : Error
Module read error Physical read error C/H/S: -69/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E5 Copy 1........................ : Error
Module E9 Copy 0........................ : Error
Module read error Physical read error C/H/S: -70/0/1 Techno CMD sending error Device Error Detected 51/04 (ABR)
Module E9 Copy 1........................ : Error
Module DE Copy 0........................ : Ok
Module DE Copy 1........................ : Ok
Module FA Copy 0........................ : Ok
Module FA Copy 1........................ : Ok
HDDs RAM reading error Techno CMD sending error Device Error Detected 51/04 (ABR)

But when i read modules all modules get copied from HEAD0 without error.

There is P-list but G-list is empty.

What do do to recover data

Thanks

DF

This is a 1-head drive. You don't need to turn head1 on.
What's wrong with it? SA looks OK.

it got detected as factory allies as WD400BB-SABRE53-XYZ---. I can read modules till EE from Copy1 so i think there are 2 heads. there is error in zone allocation.

Could it be ahead problem. As there is no G list (all empty)

Thanks

40gig is definitely 1-head drive.
Are you sure the PCB is original?

There are two heads in this drive look at the log 1 head is switched off .

DF try to scan 2 times again and see if the CHS errors are in the same location each time. I had a few WD drives did same. If the error locations are different for the second read try a PCB change. Doing this fixed it for me. Another clue is if drive cold reads ok errors come when it gets warm.

I will try to scan again and let you all know

Thanks
DF

dear DF,

your harddisk is Good. and yes G-list is remain empty, the badsector was added to P-list. so the G-list remain empty.

for the module E1 - EE you got some error cause this module is for selfscan module. no need to worry about this. you harddisk is completely OK.

There is one thing to check. the RAM ( Error )

try to change the PCB and run SA test again.

Thankyou sir,

I have no doner drive so no pcb. I am trying to arranege it. let's see what happens.

Thanks

DF

rameez wrote:There are two heads in this drive look at the log 1 head is switched off .

So what?

Starling Sir

So what?

What does this means. kindly explain. And please help me solve the problem

DF

Starling wrote:40gig is definitely 1-head drive.
Are you sure the PCB is original?

This is why .

Hi tonyht have you tested ram on board and found defect before? I ask out of curiosity as I have fixed some WD with unstable reads with PCB change. But if it is ram then after checking voltage, the ram chips are much easier to obtain & cheaper than ST controller chips for PCB repair. Would be a good thing to know for sure!

How to check RAM chips ?

yes sir boad is orginal. once hard disk has been detected correctly. i just cloned it. it shows dir and file list. but its nearly 95% crosslink. raw recovery is helpful but client want it with names. But now same problem.

Thanks
DF

IF the hard disk can be detected correctly.

You can try to regenerate translator ( P-list only ).
but before you doing so, please make sure you already backup all hard disk modules. in case something wrong with the regenerate process.

after success, process to clone hard disk.
if everything went OK, than you can read all the file and dir completely

Thankyou tony sir

But the problem is now it is not detecting and when i try to enable head1 it knocks and then spindal motor stops. and when i disable head1 it starts again and detect itself in factory mode.

DF

df

Why are you trying to enable a head that does not exist?

Ok there is only 1 head, and i have changed the ram also. but still the same problem. can anyone have the ROM for this hard disk.

Thanks
DF

I have some 400BB coming in a week or so will check. What DCM does your drive have?