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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate St380011A problem

May 17th, 2007, 4:43

I have a seagate ST380011A 80 GB 8.01 Hard disk It gives error .
HEAD MASK FFFF. HEAD MASK FFFF. HEAD MASK FFFF.

What could be done to recover data. Please advice

DF

May 17th, 2007, 5:52

1st: replace PCB to make sure it's OK

yeah

May 17th, 2007, 8:45

head damaged !!!!

Re: Seagate St380011A problem

May 17th, 2007, 11:35

darkfroce1 Check the -5V for the preamp and spindle IC (Smooth/SHxxxx) or could try known good suitable PCB.
If problem persis most common you will need head exchage.

May 17th, 2007, 12:56

darkfroce1 show full log of the terminal when enabling the voltage,
HEAD MASK FFFF - Many reason Can be caused from loss of information in flash (start from masks like M-11), before faulty heads\preamp (absence of his power).

2 Samo Sometimes resistor is torn off on lines +5v (Preamp power).

May 17th, 2007, 15:01

Thanks for the reply. I have changed the PCB and also tried hot swap. I thinnk its Head problem. Will post log tomorrow.

Regards
DF

May 19th, 2007, 14:24

Garry29 wrote:2 Samo Sometimes resistor is torn off on lines +5v (Preamp power).

Yes thats true.

May 19th, 2007, 16:54

Thanks and Regards to Everyone.

DF :)
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