WD2500 problem

[raymondchan]

I have a WD2500JS Hard Disk. It cannot be detected during boot up. When running the original diag. program from WD, the Model Number and Serial is shown as follow:

MODEL NUMBER: WDC ROM MODEL-HAWK-----
SERIAL NUMBER: WDC-ROM SN# XYZ ----

Anybody had seen that?

FYI, I have dropped this HD. After that incident, the HD can still be read at that night. On the following day, I want to backup all file HD but it cannot be detected any more.

[pcimage]

It is being detected only in Safe Mode (i.e. ROM info)

Is either PCB or some physical problem. PCB you can check fairly easy - You need identical PCB and take the ROM info from existing ROM and put onto donor PCB, either by unsoldering ROM or with a programmer.

I would normally say PCB on WD drives, but as you say, the drive is dropped, was it dropped in use or while off?

[raymondchan]

I placed the HD in the top of the PC and it accidentally dropped while turned on. I picked up the HD and reconnected to the system and it still work. It was too late in the night so that I shut down the PC and the HD and expected to backup the disk in the next day. But in the next day, it become like this. Whats wrong?

[rameez]

I think its a head problem .

[muoimuoi]

i have a HDD of WD, too. when i'm booting, screen displays Serial number and model: MODEL NUMBER: WDC ROM MODEL-HAWK-----
SERIAL NUMBER: WDC-ROM SN# XYZ ----
my HDD still run ok!
i want to recover old serial and model, what do i do?

Can everybody support me to solve this problem? thanks

[hddlab]

Bring it to a Data Recovery company

[beto]

Like Sean said, or electronic or head problem i get a case similar like this from another DR company here on my country , wich they cant recover it WD800BB-75FJA1

One knock, stop motor, start up again anther knock then show

MODEL NUMBER: WDC ROM MODEL-MAMMOTH-----
SERIAL NUMBER: WDC-ROM SN# XYZ ----

And all data was recovered

But could be show another syntomph " 2 knock´s too. so u need to check if, u dont have the way to make diagnostics, and tools, and the room for the process , so u need to send to a DR Company


Best Regards

Sinceraly

Alberto