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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Please help to repair my WD400 HDD

July 23rd, 2007, 3:20

Hi,

My WD400 Western Digital HDD is damage and I need help to recover important data. This is what happened:

I was using the PC when it freezed so I had to Swith it OFF. When I turned it back ON, it boots no more saying "insert system disk....". I went to the BIOS and HDD is still recognised, so I put it to another working PC as a secondary master, went to BIOS of the other PC and the HDD is recognised as secondary master and it also recognised by windows as a new HDD. However, I can't see it listed on "My Computer".

I ran "disk management" utility and it only listed my primary hdd. I confirmed that my WD400 is listed in the "Device Manager" as "WDC "WD400EB 00CPF0", why it is not listed in disk management?

Please help.

Thanks in advance,

Garry

Re: Please help to repair my WD400 HDD

July 23rd, 2007, 6:27

Hi Garry,

It is not listed because probably the boot record somehow got corrupted.

In order to get your data back, you can try to edit the boot sector manually (very difficult and only for experienced people) or you can use some of the commercially available programs to recovers files from a lost partition.

Mostly you can download a demo-version so you can verify if it can find your data back.
I would recommend this option.

It is also possible your harddisk developped bad sectors, and in that case you better contact a datarecovery company.

Best regards,


Dobre

Re: Please help to repair my WD400 HDD

July 23rd, 2007, 11:46

Hi Dobre,
He Says its Recognized In Device Manager And BIOS But He Can't See it In Disk Management Under ?.Boss This Should Not Happen ,you Should See This Disc In Disc Management Also ? .

Re: Please help to repair my WD400 HDD

July 23rd, 2007, 15:44

Correct Amarbir, I overlooked that.

I cannot think what could cause this, except perhaps SA problem.

Dobre

Re: Please help to repair my WD400 HDD

July 23rd, 2007, 16:43

Sometimes ..but not always ..disk management will not show an un-partitioned drive ..
I would check the partition table

Re: Please help to repair my WD400 HDD

July 23rd, 2007, 17:15

Or is sector 0 is bad, this can occur.

Download a demo of something like "GetDataBack", see if that can see it.

Re: Please help to repair my WD400 HDD

July 24th, 2007, 1:29

dobrevjetser wrote:Sometimes ..but not always ..disk management will not show an un-partitioned drive ..
I would check the partition table
Sometimes ..but not always ..disk management will not show an un-partitioned drive ..
I would check the partition table


How can I check the partition table if the disk is not listed in the disk management utility? It is something very strange and it's one of a kind problem I encountered. Normally, if BIOS recognised the disk it should be listed in the disk management but not in this case. I'm a bit convince with pcimage comment about damaged track 0, I will try "GetDataBack" and let you guys know the result.

Thanks for all your inputs.

Re: Please help to repair my WD400 HDD

July 24th, 2007, 2:17

you can also get ntexplorer also from runtime.
The trial version will let you examine the drive if it can be read

Re: Please help to repair my WD400 HDD

July 24th, 2007, 2:59

Hi i Disagree,
if it is in BIOS And In Device Manager Its Has To Show In Disk Management .Please Try on Different Machine

Re: Please help to repair my WD400 HDD

July 24th, 2007, 22:00

Amarbir wrote:Hi i Disagree,
if it is in BIOS And In Device Manager Its Has To Show In Disk Management .Please Try on Different Machine


You are right Amarbir, it should show in Disk Management.... that's why i said it is one of a kind problem that I encountered. I have tried it on 3 different machines but all of them detects it in BIOS and listed in Device Manager but not in Disk Management.

Strange isn't it?

Regards,
Garry

Re: Please help to repair my WD400 HDD

July 24th, 2007, 23:11

Hi,

I tried GetDataBack, it reported an error on Track 0 and didn't identified any file....Any other suggestions?

Regards,
Garry

Re: Please help to repair my WD400 HDD

July 24th, 2007, 23:15

get data back has a opetion of partial scan. run from some sector 10000 and see if it scans this hard disk. :)

DF

Re: Please help to repair my WD400 HDD

July 25th, 2007, 0:32

This is what I get when on partial scan:

"I/O Error Unknown error (27) reading sector 10000 on HD 129: Do you want to continue?"

If I continue, it says this message on each sectors:

"Error 27 in HD129. During ReadLba: LAB=<sector number> CHS=-lx-lx-l, Cnt=64"

Does it mean that all sectors are damage?

Regards,
Garry

Re: Please help to repair my WD400 HDD

July 25th, 2007, 1:34

Run A scan with MHDD and check all your sectors

Re: Please help to repair my WD400 HDD

July 25th, 2007, 3:16

Steve wrote:Run A scan with MHDD and check all your sectors
Run A scan with MHDD and check all your sectors


MHDD can't recognize the drive parameters and end-up with "Drive is not ready" error.

Garry

Re: Please help to repair my WD400 HDD

July 25th, 2007, 3:56

did you set drive as secondary master?

Re: Please help to repair my WD400 HDD

July 25th, 2007, 4:50

Steve wrote:did you set drive as secondary master?


Yes, the Jumper is on PM2 and detected as Secondary Master in the BIOS.

Regards,
Garry

Re: Please help to repair my WD400 HDD

July 25th, 2007, 7:00

Hmm, could be that the translator and/or P-List is unreadable/corrupt.

I wouldn't really recommend you buggering around with that, unless you havethe right tools and knowledge.

Where are you based?

pcimage

Re: Please help to repair my WD400 HDD

July 26th, 2007, 21:28

Hi pcimage, can it be fixed by replacing the board? Im in Brunei Darussalam. A part of southeast asia.

Re: Please help to repair my WD400 HDD

July 27th, 2007, 8:53

garrys wrote:..can it be fixed by replacing the board? ......


no...
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