Seagate ST380011A always "BSY", Error Reading Reserve track

[TerraNova]

Hi Guys

I have a Seagate ST380011A always "BSY", on terminal the error as follows:
Anyone come across how to fix this? thank you in advance, data is needed.

Interface task reset
1024k x 16 buffer detected
ALPINE - 1_Disk S.15 01-16-03 11:51

Buzz - Head Mask 0000 - Switch to full int.
Spin Ready
Error Reading Reserve Track Defect List

[thatdellguy]

I have that exact same hd with the same terminal message. Sometimes it spits out an endless Head Mask. I not 100% sure but I figure it has bad heads. Were you able to repair it?

[dmarques]

One head may be dirty or damaged.