Salvation Firmware for a ST380011A FW8.16

[thatdellguy]

Anyone have Salvation Firmware for a ST380011A FW8.16? Thanks.

[F-99]

Hello thatdellguy, if i'm not wrong i do have one on my office. I'll get one for you if it still on the place, i mean that if the hardrive hasn't broke yet then moved by other technician from the CPU. But it's weekend, i only can see it on monday. By the way have you ever see it on Salvation?

[DRNJ]

You also have to match the Date of the firmware because there may different versions of FW8.16.
You can read the date while in CMD mode.
You can also match the first 4 to 5 digits of the serial number.

[F-99]

Sure DRNJ, So thatdellguy i think you must shows the message in CMD first and post it in here then i'll see it on monday. Bravo DRNJ.

[thatdellguy]

Thanks for helping out. The drive first reported that it could not read the reserve track defect list and now it repeats head mask forever. I'm pretty sure the heads are bad.

[beto]

Yes Head Mask or HM its sytomph of bad or weak heads


Best Regards

Alberto

[thatdellguy]

Transplanted heads from a known good donor but still get Head Mask. The donor I purchased had the same model, firmware, site, hda p/n, p/n, and a few days from the failed one. I put the failed drive heads in the good donor and it took a minute to report ready, but it worked. A read test indicated that the heads were weak but still working. With the backed up firmware from the good donor I even tried externally booting it with Salvation Seagate Doctor to no luck. Tried a hotswap five times but still got Head Mask. I swapped the good heads back to the good donor and they still work as the drive reports ready within seconds. A read test did not show any damage in the transfer. I'm at a point in the recovery to say that the platter is degraded or damaged. I did take a look at the heads from both drives under a 200x microscope and have to say that the failed drives heads did not look as nice as the good donor. Probably why it had a hard time reporting ready and reading the surface. The platter shows no signs of visual damage as I was able to remove it (this is the last thing I did) with special tools. Unless anyone else can shed some light on this I fear it can not be recovered.

[pepe]

Hi,

check -5V power supply on the PCB!

pepe

[thatdellguy]

The pcb on the failed drive works fine on the good donor.