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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate ST380011A jumped straight to F>

March 26th, 2008, 20:44

I have a Seagate ST380011A, stays "BSY" with terminal "Error Reading Reserve track"
I exchanged the head and now i got a message
"Application code incompatible with serial flash code"

Any ideas what is wrong guys? Thank you.

Re: Seagate ST380011A jumped straight to F>

March 26th, 2008, 23:37

Did u tried to change the PCB.


DF :)

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 0:41

yes, it wont work, i'm having a headache now :D I suspect the head is not compatible with the pcb.

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 1:34

what did u matched while changing head. I have seen few time that we have to match Config also in this particular model. Mostly it is Compatible. but some time u need to match + FW and Site Code.

DF :)

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 2:42

thats correct DF, I matched Config code, site code and FW and now working but not smooth lots of bad sectors, but at least it is working.

Thank's for the feedbacks.

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 10:23

Hello friend

Try to read ROM from u patient HDD and program again on a Donnor PCB that´s App code on cylinder´s its not matching App Code on Serial ROM

Best Regards

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 11:41

If i am correct this model does not have ROM.

DF :)

Re: Seagate ST380011A jumped straight to F>

March 27th, 2008, 21:03

yes you're right DF :D
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